If it's general sound on your laptop that is soft, you can try checking Control Panel > Sound > Playback > (Right-click your sound device you are using) > Properties, check if the volume is at 100, and try using the Equalizer enhancement and putting all the freqeuncies on max, and you can check your volume mixer.
If it is just youtube, try watching the videos in VLC, by doing this: http://www.thesofthelp.com/2009/08/how-to-solve-low-volume-problem-of.html
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