Question about GE Profile Harmony WPGT9360E 4.0 Cu. Ft. King-Size Washer with Stainless Steel Basket

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GE Harmony Washer, Model: WpGT9360pl

When the unit is down to the final cycle Rinse/spin, it spins very slowly and the motor seems to be sounding unusual. Not all of the water haas drained out at this point. The machine will shut down and give an error report; something to thw effect that the unit is not draining peoperly and to check for crimps or blockages. Could this be a drive belt problem? If not, what then. Thank you. John

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Re: GE Harmony Washer, Model: WpGT9360pl

John, there is debris of some sort inside your drain pump restricting or impeding the flow of water. Since it still has water in the tub, the computer won't allow the unit to activate high speed spin. The blockage will have to removed before the unit can be operated again. You'll have to pull the back cover off the machine to access the pump. When you remove the hoses, there will be a flood of water... If at all possible, move the washer outside to do this. If you can't move it, figure out a way to clamp off (pinch) the intake hose tightly. I've used 2 small open end wrenches and a pair of vice-grips before. Take the 2 wrenches and pinch the hose, then secure them tightly in place with the vice-grips. This'll get it going again. BTW, your washer has no belts... all electronic drive.

Posted on Jul 29, 2007

Re: GE Harmony Washer, Model: WpGT9360pl

Found a child's sock stuck in the pump. After removing, cleaning up the small flood and reassembly, it worked again. Now why did this sock get this far into the system?

Posted on Apr 16, 2008

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