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You can use it without one but it would be best to install a water softener system like an everpure ql3 head with a 7S0 softener. That might run you about $200 installed.
There could be several reasons why your softener is not using salt. If it has a Demand Control the turbine that meters the water may be blocked and stuck so the softener doesn't realize that you are using any water, so it won't try to regenerate.
Your injector may be plugged, although this would cause the salt tank to become more full with each regeneration.
If you initiate a manual regeneration and regeneration does not happen you may need to replace the softener.
Knowing what make, model and age of your softener would help greatly in assessing. The best quality softeners last 15 to 18 years unless you have an Autotrol Turbulator in your softener, in which case add 25% more time; 19 to 23 years. There are a few brands that don't seem to last longer than 10 years...
The right settings depend on the capacity of your softener and the hardness of your water before softening. If you know these, then you can program your softener with the right values. If you do not have a manual for the 268/760 you can download one from here: http://www.pentairwatertreatment.com/en-us/Products/Electronics/Logix+740_760.htm Best of luck, GH
To try and answer your question I will assume firstly that 'in service' means in normal operating mode - not in re-generation.
All water softeners have a limited throughput of water. In other words the volume of water that can pass through the system and be softened in the process is limited by the size of the vessel. If water passes through at too fast a rate then there would not be sufficient time for the water to undergo the ion exchange process that softens the water. Therefore the softener constricts the flow to a level which provides satisfactory operation.
If your plumbing system is taking water directly through the softener then the pressure will be limited by the maximum throughput of the softener. The only way to solve this is to install a higher capacity softener or, as is common in the UK, to feed a cold water storage tank from the softener so that pressure is not affected.
If you mean that 'in service' is when the device is re-generating, then the problem is a different one. When the device re-generates, it switches the water flow to bypass the softener within the unit. Therefore the pressure should not be affected unless the bypass is partially constricted. This bypass valve is an integral part of the softener valve assembly, so this would have to be checked by a competent service engineer.
If you can provide additional information by posting a comment I will do my best to help further. If you do so please identify the brand and model of your softener and try to describe how it is plumbed in to your supply.
Check for iron content of the water in your area. Excessive iron will clog the zeolite beads in your softener and reduce its life. You can try increasing the backwash and rinse cycles to see if it helps. You can also get an iron pre-filter for a softener. I am assuming you have either a private well or a municipal well.
The build up is always going to be there as long as your using softener.The way to beat this is 1.add the softener directly into the tub before last rinse.2.Dillute it with water.3.Stop using softener and this cant ever occur./// The fabric softeners brand may make a difference,try another brand .If its watered down its less sticky.
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