Water Dispensing & Filtration - Recent Questions, Troubleshooting & Support


I have no idea. If the machine was damaged by the outage you can request a repair refund from most utility suppliers for the damage the outage and voltage surge

Water Dispensing... | Answered on Oct 11, 2018


I have no idea what you are talking about here, please add much more detail.

Water Dispensing... | Answered on Oct 08, 2018


Google (primo)(601142)(manual) without parens.

Water Dispensing... | Answered on Oct 08, 2018


Most of the Primo water dispensers have a 6 digit model number. How old is your model? Did you miss a digit in the model number? The second digit is usually a zero. The manuals for many Primo water dispensers are available here: https://primowater.com/support/ .

I found a manual for the top-loading 601142 through the above site's search feature. The current link to this manual is https://primowater.com/wp-content/uploads/2017/06/601142-TL-English.pdf .

I hope this is the correct manual. Please add a comment confirming the model number for further assistance.

Cindy Wells

Water Dispensing... | Answered on Oct 08, 2018


Not sure what you have. We buy the 5 gal water at Walmart. We pull the tape sticker off top of bottle and put on our dispenser and it never spills. If your 5 gallon water bottle screws on I have never seen one of those. Sorry if I am misreading or don't understand what you have or what you are talking about.

Water Dispensing... | Answered on Oct 07, 2018


If it doesn't make ice either it is not getting water.
If it is making ice, there is no water flow from 1 outlet of the dual
water valve. The buzz is the solenoid relay trying to open the valve.so that water will flow.

Water Dispensing... | Answered on Oct 03, 2018


only if you live in it full time without showering in fresh water after .then you will get crusty.

CircuPool Salt... | Answered on Sep 29, 2018

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