Question about Panasonic Workio DP-150PA Copier
My printer does not seem to be recognized by my XP operating system loaded in an Intel P3 desktop computer. I have loaded the XP drivers and the computer now recognizes the computer but I can't seem to get the print jobs to be recognized and printed by the Workio. I would also note that the "Online" light is not coming on on the printer. I understand it requires bi-directional printer cable which it has and the printer port is bi-directional as well. I don't see anything in the printer port settings that would have me change it from uni-directional to bi-directional so I am assuming it to be set to bi-directional by the system automatically. I've been scratching my head for a few weeks over this one. I also wondered if I could fix this by using a printer cable going to a usb port on the computer as an alternative to the parallel printer port. One other thing. This is a second printer. I am using a Lexmark 7100 as the main printer until this printer works. Thanks for any help you can give. canadadude
Please check the model # - I can find no matches. Problem lies in the printer. Online light should come come on whether you are connected or not. Can you make a copy or print and internal report? I'm sorry but I need more information. Ed
Posted on Jul 03, 2007
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it is possible that once the computer and printer are communicating that the error messages could also be resolved by running the printer diagnostic program.
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