When I turn on my notebook it goes to the safe mode list. Then when you click on it goes to a blue screen that says unmountable boot volume then it starts the computer over. Do I need a new hard drive or what please help.
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Re: blue screen during booting
Yes, unmountable boot volume usually means you need a new hard drive. However, if you have a windows xp cd, you can boot to the recovery console (press R at the first prompt) and try running a chkdsk /f command. Sometimes that will help. Thanks and good luck! Oh and if you could remember to give this solution a rating of fixya. Thanks!
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If it starts to load the operating system and then the display goes black then chances are that the dispay/video drivers are corrupt.
Boot the machine into safe mode by restarting the computer and repeatedly press the F8 key as it starts. This should bring up a sub menu with safe mode at the top. Use the cursor keys to highlight safe mode and press enter. You will see white boot information scroll up the screen, be patient and wait for it to load up. Click on your account and you will see a message about system restore. You don't want to use system restore so click on yes to work in safe mode.
Right click on My Computer/Computer and click on manage from the list. Then select Device Manager.
Look in the list for display adapters and click on the + or > next to to expand the list. Right click on the display adapter and select uninstall.
Restart the computer and it should load up the operating system and reinstall the drivers for the display.
Boot the machine into safe mode. Right click on My Computer (XP) Computer (Vista) and select manage from the sub menu. When the window pops up select Device Manager. A device list will populate. When it has look down the list for Display Adapters. Click on the + icon next to Display Adapters to it expands. Right click on the display adapter and select uninstall.
Restart the computer and let it boot in normal mode. If it boots in normal mode let it detect the Display and install the drivers for it. I would be a good idea to update the display drivers via the Dell support website.
If it still won't display in normal mode please post back.
If it finishes booting into safe mode then you can try another re-start.
If on the other hand it does not work after being in safe mode the issue may lie in some software you have recently installed or new hardware.
in either case remove that hardware or software (in safe mode) and try again.
If it still insists on re-booting when you select normal then I would begin looking at possible mal-ware, spy-ware or virus issues.
Should you get a specific error message then that may also be useful in troubleshooting issues.