HP Pavilion ze2000 Notebook Logo
Posted on Jan 18, 2009
Answered by a Fixya Expert

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Blue screen during booting

When I turn on my notebook it goes to the safe mode list. Then when you click on it goes to a blue screen that says unmountable boot volume then it starts the computer over. Do I need a new hard drive or what please help.

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Kevin Shafer

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  • HP Master 1,314 Answers
  • Posted on Jan 18, 2009
Kevin Shafer
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Yes, unmountable boot volume usually means you need a new hard drive. However, if you have a windows xp cd, you can boot to the recovery console (press R at the first prompt) and try running a chkdsk /f command. Sometimes that will help. Thanks and good luck! Oh and if you could remember to give this solution a rating of fixya. Thanks!

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