Question about Toshiba Satellite A135 Notebook

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DVD rom drive

Laptop dvd rom drive wont read dvds... will read cd's, please help. I've uninstalled the device from device manager only to have the same driver load up and install fine(maybe). I've recently did a complete format and reinstall hoping that would fix my drive, however i have the same problem. the drive will read a cd fine but a dvd wont play or show up.

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Re: DVD rom drive

It sounds like the drive itself is faulty. Since you've reformatted, it obviously isn't a software problem. CDs and DVDs are read by two different lasers so its not uncommon for one disc not to be read yet the other is just fine which seems to be the case. A new one can be purchased for under $40.

Posted on Jun 23, 2007

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2 Answers

Li1705 Amilo cd & dvd faults

Dear david read

Your dvd rom is read only,you need a dvd writer to be able to burn cd and dvd

Best Regards

Jan 06, 2013 | Fujitsu Siemens PC Laptops

1 Answer

I'm Cambodian customer for sony VGN SR25G. now I cannot see the CD Rom driver in window explorie please help me thanks in advance

Go to Device Manager. Uninstall the CDROM.

Start>Control Panel>System Maintenance>Double-click on the Device Manager icon.

Start>Right-click on My Computer>Left-click on Properties>Left-click on the Hardware tab>Device Manager

In Device Manager left-click on the + sign next to - CD/DVD-ROM drives.
Right-click on the name of the CD/DVD drive.
Left-click on Uninstall.

Windows will come up with a warning,
"Warning you are about to uninstall this device."
It's okay. Click on OK.

Close all windows go back to the desktop screen.
Restart your computer.
After Windows loads you should see a pop-up out of the system tray,
"Found new hardware device"

There may be another one that follows,
"Found XXXXX CD/DVD drive"

You've just made Windows match up the driver/s for your CD/DVD drive.
If you cannot use the optical drive now, suspect the laser optical eye may be dirty.
Use a can of compressed air for computers, and clean the optical drive out the best you can.

[Computer has all power removed. Remove the AC adapter (Charger) and Battery. The optical drive tray is left open before turning the laptop off, and removing power]

Or use a device for cleaning the optical drive.

If it doesn't work past this point suspect a bad optical drive.
They are rated in hours of usage.
(Life Cycle)

For additional questions please post in a Comment.


Jun 21, 2011 | PC Laptops

1 Answer

I am new too pcs my dell model c640 laptop will it play cds or dvds

Do the following:
1- Right Click my computer.
2- Select Manage.
3- Select Device Manager.
4- Select from the right pane , DVD/CD-ROM Drive.
5- See what comes under it , and read the letters.

CD-R = Only read CD
CD-RW = Read & Write CD
DVD-R = Read DVD & CD (mostly write CD also)
DVD-RW = Read and Write everything Except DVD-Dl

I hope this helps

May 10, 2010 | Dell Latitude C640 Notebook

1 Answer

Drive doesn't read CDs

in device manager try uninstalling and reinstalling the cd-rom driver. If that don't work the infered reader is probably bad

Apr 04, 2010 | Toshiba Satellite P300D-ST3711 Notebook

1 Answer

DVD writer problem

Hi I am Vortash try uninstalling your cd from the device manager then re-booting and reload any software the installation wizard ask's for .. to uninstall the dvd from device manager start ..,.Settings .... control Device manager the + sign by the side of DVD /CD rom drives highlight your dvd and select actions next to file at the top of the window then uninstall re-boot your system and let windows do the rest hope this helps REgards Vortash

May 15, 2009 | HP PC Laptops

2 Answers

Dvd ram can not read cd.

I had the same problem, this is what worked for me.... I opened the cd/dvd drive on the side of my laptop and gently cleaned the small laser and hey presto it worked, can now erase,read and play my discs.Give this a try it only takes a few seconds. Good Luck

Apr 20, 2009 | Acer Aspire 4315 Notebook

2 Answers

Detects CD but not DVD

Hi Chopadepve,

Please try this method but be more careful during working out on it:

Since your DVD drive reads cd's, but not dvd's It shows that the hardware works fine. Now we need to Edit the Registry to fix this problem.

1) click the start menu
2) click on "run"
3) type "regedit" and click ok
4) go to string key "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
5) delete "upper filters" and "lower filters" in the right side window.
6) right click my computer in the start menu.
7) click properties
8) go to the hardware tab
9) click device manager
10) expand the dvd/cdrom drives
11) right click the dvd rom and click uninstall
12) Reboot PC

Windows should automatically install a clean ROM drive after the reboot otherwise Open the device manager window and click "scan for hardware changes". DVDs just read fine if you have the correct DVD decoders.

If no luck then might be DVD read head wiped out.


Sep 12, 2008 | PC Laptops

2 Answers

CD drive

replace the drive,,the servo for the lazer is bad...

Jul 10, 2008 | PC Laptops

1 Answer

About my dvd writer

The issue can be either with the Hardware or the software.

Make sure that this issue happens wiht all the CDs or DVDs you are using or able to used eariler.

First, check if the DVD Drive is listed in My Computer or not.

If yes, try uninstalling the DVD Drive from the Device manager by following the steps :

Right Click on My Computer and select Properties in the list.

Now go to Hardware tab and click on the Device Manager button.

Device Manager window opens in a seperate window.
Now click on the [+] mark next to DVD/CD Rom Drives to expand the tree.

Right click on the DVD Drive entry and select Uninstall.

Confirm if you get any message and close the Device Manager and restart the Notebook so that the DVD Drive Drivers will be reinstalled automatically.

Uninstalling DVD Drive Drivers in Vista :

Click on the Start Menu and type in Device Manager in the search field.

Click on the Device Manager from the results which will open the Device manager window.

Follow the same instructions to uinstall it.

If you find the yellow ! marks in the Device Manager, you may have to do some modifications in the Registry by following the instructions in the links below :

For XP :

For Vista :

you may have either the Upper or Lower filter or both.

Delete both of them and restart the Notebook.

Finally, try removing and reseating the DVD Drive from the instructions available in the Manual in page number 135 of 310 :

If the issue repeats, issue can be with Hardware.

Jun 25, 2008 | HP Pavilion dv2000t Notebook

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