Question about Toshiba Satellite A135 Notebook

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DVD rom drive

Laptop dvd rom drive wont read dvds... will read cd's, please help. I've uninstalled the device from device manager only to have the same driver load up and install fine(maybe). I've recently did a complete format and reinstall hoping that would fix my drive, however i have the same problem. the drive will read a cd fine but a dvd wont play or show up.

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  • TROYZAN Nov 22, 2007

    same prob here. while playing dvd it froze and said driver was not microsoft signed and was relocated. says to contact maker for new driver. on ibm thinkpad my prob occured. tryed downloading several players plus complete restore to no avail

  • Anonymous Feb 13, 2008

    won't read dvd mp3's

  • Anonymous Mar 16, 2014

    hi, my laptop wont read any dvd's or cd's... ive tried everything and i cant fix it.. i think it happened when the laptop crashed during a windows update.. help.!

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It sounds like the drive itself is faulty. Since you've reformatted, it obviously isn't a software problem. CDs and DVDs are read by two different lasers so its not uncommon for one disc not to be read yet the other is just fine which seems to be the case. A new one can be purchased for under $40. http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=2010100005+1036508690&name=Slim+Combo+Drive

Posted on Jun 23, 2007

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Posted on Jan 02, 2017

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I have a Dell Inspiron 9400 laptop with a sony cdrw/dvd cr835e. The drive reads cds without a hitch. It will not read dvds. When I put a dvd into the drive, the drive attempts to read it quite a few...


Click start control panel,administrive tools,computer management,device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select the no _ for your specific area
If this does not fix the problem you might try
you might have to physically unplug the leads for this cd-rom then plug them back in this should activate the found new hardware wizard or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you will see options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
make sure that the cd-dvd burner is getting enough power test all leads that are attached to the dvd drive including electrical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or

if this does not fix the problem it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps

Sep 18, 2011 | Sony CRX835E CD-RW/DVD-ROM (Combo) Burner

1 Answer

Just installed Sony AD-5260S DVD burner in HP machine running Windows XP Professional. Can read and write CDs and read DVDs but can't write DVDs.


Click start control panel,administrive tools,computer management,device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select the no _ for your specific area
If this does not fix the problem you might try
you might have to physically unplug the leads for this cd-rom then plug them back in this should activate the found new hardware wizard or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you will see options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
make sure that the cd-dvd burner is getting enough power test all leads that are attached to the dvd drive including electrical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or

if this does not fix the problem it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps


May 11, 2011 | Sony Computers & Internet

1 Answer

My dvd rom drive is reading some dvds, cd's only, and for some cd's and dvd's it wont work, it is not reading some cd's and dvd's......please solve my problem


Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
or it could be a dirty lens on the dvd rom you might use some liquid lens cleaner

Hope this helps

May 03, 2011 | Dell DVD-rom DVD Drive

1 Answer

My SONY CD-RW CRX320EE reads CDs but it doesnot read dvds correctly and it doest write on Cd when i want to make cd ,it makes it but the cd doesnot open. the dvds donot open but somtimes open. please help...


make sure that the cd-dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd/dvd burner then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
hope this helps
if this does not fix the problem it might be a registry problem

Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps

Jan 07, 2011 | Sony CRX320EE CD-RW/DVD-ROM Combo Drive

1 Answer

Can't read the cds & dvds


make sure the dvd drive is getting power

you might have to physically unplug the plug you cd rom back in this should activate the found new harware wizard or you might try

control panel admistrive tools,computer management,device manager scroll cd/dvd rom drives right click you can update driver disable or uninstall select properties from there you can troubleshoot or select driver you can update roll back driver uninstall if at any time you see a yellow question mark? you need to install a driver

hope this helps

Nov 17, 2010 | LG (GDR-8162BI) (GDR8162BI) Internal DVD...

1 Answer

Drive doesn't read CDs


in device manager try uninstalling and reinstalling the cd-rom driver. If that don't work the infered reader is probably bad

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1 Answer

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Detects CD but not DVD


Hi Chopadepve,

Please try this method but be more careful during working out on it:

Since your DVD drive reads cd's, but not dvd's It shows that the hardware works fine. Now we need to Edit the Registry to fix this problem.

1) click the start menu
2) click on "run"
3) type "regedit" and click ok
4) go to string key "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
5) delete "upper filters" and "lower filters" in the right side window.
6) right click my computer in the start menu.
7) click properties
8) go to the hardware tab
9) click device manager
10) expand the dvd/cdrom drives
11) right click the dvd rom and click uninstall
12) Reboot PC

Windows should automatically install a clean ROM drive after the reboot otherwise Open the device manager window and click "scan for hardware changes". DVDs just read fine if you have the correct DVD decoders.

If no luck then might be DVD read head wiped out.

Regards
ELLIN

Sep 12, 2008 | Computers & Internet

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