Konica Minolta BizHub C550 Error Message

This is a VERY common issue with most waste toner bottles and it is EXTREMELY easy to fix. Most technicians always ASSUME that you have made sure to CLEAN the spot where the copier senses the height of the wasted toner within the waster toner bottle. When you dump out the old waste toner it clings to the side of the bottle all the way up the neck and even over this sensor area. Look very closely at the waste toner bottle and you'll see a small area that has a designated spot where it is able to "peer" through to the other side. A Sensor looks through this spot and if it can't see clearly through it ASSUMES the toner waste bottle is full. Get a "DRY" cloth and gently clean the residue of toner from the ENTIRE area on both sides where the sensor peers through and then CLEAR the machine error code and restart with CLEANED waste toner bottle installed and your troubles should go away.

If this does not work, then perhaps you have made enough of a mess that the outside of the toner bottle was covered in toner and it rubbed of onto the ACTUAL SENSORS themselves. Get a good flashlight and OBSERVE carefully inside the machine where the waste toner bottle sits, and look at the EXACT location where the Sensor should be in order to peer through the container. There you should see an OPTIC looking sensor. Check to ensure this is CLEAN by using a "DRY" non-abrasive and lint free cloth to clean. Preferably use a WHITE colored cloth so you can observe any dark toner residue from your wiping it off. Continue to wipe off with a NEW SPOT on the WHITE cloth until ALL toner residue is gone and your WHITE cloth appears COMPLETELY clean..... :) This is a VERY common issue with most waste toner bottles and it is EXTREMELY easy to fix. Most technicians always ASSUME that you have made sure to CLEAN the spot where the copier senses the height of the wasted toner within the waster toner bottle. When you dump out the old waste toner it clings to the side of the bottle all the way up the neck and even over this sensor area. Look very closely at the waste toner bottle and you'll see a small area that has a designated spot where it is able to "peer" through to the other side. A Sensor looks through this spot and if it can't see clearly through it ASSUMES the toner waste bottle is full. Get a "DRY" cloth and gently clean the residue of toner from the ENTIRE area on both sides where the sensor peers through and then CLEAR the machine error code and restart with CLEANED waste toner bottle installed and your troubles should go away. If this does not work, then perhaps you have made enough of a mess that the outside of the toner bottle was covered in toner and it rubbed of onto the ACTUAL SENSORS themselves. Get a good flashlight and OBSERVE carefully inside the machine where the waste toner bottle sits, and look at the EXACT location where the Sensor should be in order to peer through the container. There you should see an OPTIC looking sensor. Check to ensure this is CLEAN by using a "DRY" non-abrasive and lint free cloth to clean. Preferably use a WHITE colored cloth so you can observe any dark toner residue from your wiping it off. Continue to wipe off with a NEW SPOT on the WHITE cloth until ALL toner residue is gone and your WHITE cloth appears COMPLETELY clean..... :)