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Fatal error msg 142 on Konica 7821 n

My printer is making a clicking/grinding noise after it initializes. Service tech said it was the cyan toner drum, changed that and it still is not working. It indicates fatal error 142, call for service. Any ideas?

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  • yazs1mom Jan 30, 2009

    Thanks for the attempt. I tried it but it didn't change anything. I checked the CD for codes as well. The 142 Fatal Error just says to call for service. Service tech was unable to solve the problem either.

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Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 28, 2009

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Re: konica 7821 n


Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

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