Unable to establish two-way communication with the device

SOURCE: can't view ink levels

The computer or notebook that is connected to the printer needs the bidirectional settings turned on in the bios. To get to your bios you will need to press any one of the keyboard keys given here every two seconds while the Pc begins to start up. You can only try one key at a time. At boot up start pressing the Delete key as mentioned above. You will know when you are in the Bios because there is no mouse support there. Only keyboard. Instructions on how to move around in the bios is listed at the bottom of the window. Next try F12 , F1, F2 or F10.
Once in the bios you will need to find a setting that will allow you to set bidirectional on. You need your manual for this to help you find it. You did not list your Pc model.
You can fallow the instructions given by HP even though these instructions are meant for win2000 they will function in XP.
Click the link: http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpd08742&cc=us&lc=en&dlc=en&product=71896&dlc=en&lang=en
Post back if this fails & provide me with your model number & name brand of your Pc so I can direct you while in your bios.
Take your time!

SOURCE: Communication between computer and device

See the following topic for solution:

http://www.fixya.com/support/t404303-cannot_see_estimated_ink_levels_printer

SOURCE: the computer is unable to establish two-way

Firstly Insert The Printer's Driver Software Disk In The Computer And Completely Uninstall The Printer Driver Software. Don't Remove It From Control Panel. You May Use Any Uninstaller Software For Removing the Printer's DriverSoftware And If You Don't Have The Printer's Driver Software Disk.Here's The Link For Uninstaller Software. ( It Will Work Only With WINDOWS OPERATING SYSTEM)

http://wugnet.com/shareware/spow.asp?ID=638

Then Clear The Temp And Prefetch Files.

Disconnect the printer's cable form the back of the computer and disconnect printer's power cable and turn it off.
Press and hold the printer's power button for 30 Seconds then release it.
Turn off your computer and then disconnect all the cables from the back of the computer.
Press and hold the computer's power button for 30 Seconds then release it.

Wait 2 minutes.

Hook up monitor, mouse, keyboard, internet connection and power cable and then restart your computer.

Hook up printer's power cable and then turn it on.
Hook up printer to the computer.

Copy and paste the link below in your internet browser and then download and install the LATEST PRINTER'S DRIVER SOFTWARE AND FIRMWARE AVAILABLE, IF ANY..

WINDOWS 2000
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=181&lc=en&dlc=en&cc=us&product=441115&lang=en

WINDOWS XP
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&product=441115&lang=en

WINDOWS VISTA
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=us&product=441115&lang=en

FOR ANY OTHER OPERATING SYSTEM KINDLY CHOOSE THE OPERATING SYSTEM.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=441115&lc=en&cc=us&dlc=en&lang=en&cc=us&submit=Go%20%C2%BB

Restart Your System.
Issue Resolved.

Feel Free If u need any further help.....

Doctor PC

• 7733 Answers
• Posted on Oct 25, 2010

SOURCE: when checking ink levels in printer toolbox i get

Try HP Support & Drivers post back if nay help need.