I have the copier on, but the display message says: system error [H4-00] refer to user guide. I have tried everything, even ended up covered in ink toner from head to toe. The "!" blinking light will not disappear. I have done everything it tells me to do in the Operator's manual for basic function. Nothing is working and i'm at the office and i need my copier working ASAP!
Please Please help
1 Other User Has The Same Problem
Comment by lobosbasebal, posted on Jan 02, 2008
Tried this fix but nothing changes on my display. I may be pressing the wrong "pause" button. My macjine has a "redial/pause" button but I do not have one with the = sign and an arrow.
Any other idea is appreciated.
Press "#"
Press "Interrupt"
Press "Clear"
Press"Interrupt"
(This puts the machine in service mode)
Note: The interrupt key is also called the pause key & looks like an equal sign with an arrow pointing to it.
Once in service mode- Press 14
Then Press the Start button
Press the "all clear" key to get out of service mode.
You may have to turn the machine off & back on to get it to attempt to come to ready.
If after clearing the code & power cycling machine you still get the H4-00 code you most likely have a blown fuser lamp or thermo fuse, & I would suggest contacting a service provider for replacement of the lamp or fuse. Good Luck!!
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