Question about Toshiba e-Studio162D Copier

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Cant get rid of blinking error message, nothing works

I have the copier on, but the display message says: system error [H4-00] refer to user guide. I have tried everything, even ended up covered in ink toner from head to toe. The "!" blinking light will not disappear. I have done everything it tells me to do in the Operator's manual for basic function. Nothing is working and i'm at the office and i need my copier working ASAP! Please Please help

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Re: cant get rid of blinking error message, nothing works

The correct buttons to push in order to get into the service mode on a 162D are [#] key, [*] key, [C] key and [*] key. Then you key in 14 - 00 and press the Start key. If that fails to bring your machine back on, you'll have to replace the fusing assembly.

Posted on Apr 14, 2008

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Re: cant get rid of blinking error message, nothing works

Error H4-00 refers to the fuser not heating to the proper temperature. The H4-00 code must be reset in order for the copier to attempt to come to ready again. You can reset the code using the following : Press "#" Press "Interrupt" Press "Clear" Press"Interrupt" (This puts the machine in service mode) Note: The interrupt key is also called the pause key & looks like an equal sign with an arrow pointing to it. Once in service mode- Press 14 Then Press the Start button Press the "all clear" key to get out of service mode. You may have to turn the machine off & back on to get it to attempt to come to ready. If after clearing the code & power cycling machine you still get the H4-00 code you most likely have a blown fuser lamp or thermo fuse, & I would suggest contacting a service provider for replacement of the lamp or fuse. Good Luck!!

Posted on Apr 18, 2007

Re: cant get rid of blinking error message, nothing works

I have the copier sharp ARM161 , but the display message says: system error [H4-00]

Posted on Jun 05, 2008

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Cant get rid of blinking error message, nothing works

The [H4-00] system error popped up when the power went out of the house. I called Sharp tech support (1-630-378-3590) and was talking to their tech support in less than a minute.

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