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Toshiba e-Studio162D Copier

Cant get rid of blinking error message, nothing... (by 2 users)

posted by poet on Apr 12, 2007


I have the copier on, but the display message says: system error [H4-00] refer to user guide. I have tried everything, even ended up covered in ink toner from head to toe. The "!" blinking light will not disappear. I have done everything it tells me to do in the Operator's manual for basic function. Nothing is working and i'm at the office and i need my copier working ASAP!

Please Please help

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1 Other User Has The Same Problem

Comment by lobosbasebal, posted on Jan 02, 2008

Tried this fix but nothing changes on my display. I may be pressing the wrong "pause" button. My macjine has a "redial/pause" button but I do not have one with the = sign and an arrow.
Any other idea is appreciated.

Best Solution
posted on Apr 18, 2007
Helpful (85)

techbill


Rank:Wiz Wiz
Rating: 93%, 56 votes
Error H4-00 refers to the fuser not heating to the proper temperature. The H4-00 code must be reset in order for the copier to attempt to come to ready again. You can reset the code using the following :
Press "#"
Press "Interrupt"
Press "Clear"
Press"Interrupt"
(This puts the machine in service mode)
Note: The interrupt key is also called the pause key & looks like an equal sign with an arrow pointing to it.
Once in service mode- Press 14
Then Press the Start button
Press the "all clear" key to get out of service mode.
You may have to turn the machine off & back on to get it to attempt to come to ready.
If after clearing the code & power cycling machine you still get the H4-00 code you most likely have a blown fuser lamp or thermo fuse, & I would suggest contacting a service provider for replacement of the lamp or fuse. Good Luck!!

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Solution #2
posted on Jun 05, 2008
Not Rated (0)

Guest

Guest

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
I have the copier sharp ARM161 , but the display message says: system error [H4-00]

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Solution #3
posted on Apr 14, 2008
Not Rated (0)

gwrider02


Rank:Apprentice Apprentice
Rating: 92%, 2 votes
The correct buttons to push in order to get into the service mode on a 162D are [#] key, [*] key, [C] key and [*] key. Then you key in 14 - 00 and press the Start key. If that fails to bring your machine back on, you'll have to replace the fusing assembly.

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