When scanner boots up, it shows "Ready" at the top left, but it doesn't list the ip address like the other one I have. I can ping the device. There is not the "Folders" option on the screen. I have done a factory reset, but this hasn't helped. I cannot use a web browser to interface with the device like I can on my other 9200C. What could be causing this problem for me? Where can I get service on this device? When I turn the scanner off and reboot, it goes back to the original ip settings, not the ones I just entered. I have no other idea on what to do with this to fix my problem. Any help is greatly appreciated. Thanks in advance.
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