Hope someone can help.
when i insert a new disc it ejects - put it back in and it asks to format disc - can't get past this screen.
that was the 1st symptom..followed the instructions to do a system reset and none of the buttons appear to be working
am i missing something ? (apart from the brain cells)
SOURCE: Disc Eject won't work after improperly inserting disc and since removing it.
I have an DZ-MV780 with the same problem. I found that the cover plate around the flash hot shoe only has a single screw. If you remove it and pull up the cover you gain access to the gear and lock mechanism. Hit eject and if necessary press on the white gears you see in front of the zoom switch. It should then cause the door mechanism to unlock and open.
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