Question about Dell Latitude D500 Notebook

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CD ROM New to this laptop, why does the CD not pop out all the time when I am done? I have to shut it off and then reboot it to get the CD out.

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  • Anonymous Dec 06, 2008

    This is brand new, just got it. Just barely started doing anything to the laptop. I installed the pinball CD it came with and for some reason when i go to click on "safely remove hardware" and it says okay, then the CD holder will not come open. I had to shut down the dell and reboot it and then the CD holder would open.

  • Joe May 11, 2010

    Have you re-installed the operating system recently?

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  • 81 Answers

Software lock. Sometimes Nero will do this, sometimes the application software itself (if it's a game like Homeworld 2) will lock the drive.

Posted on Jul 21, 2009

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1 Answer

I can't install cd's on computer


It is my pleasure to guide you.

Go to the Control Panel > double click the System icon > Hardware tab > Device Manager >
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You should see two drives, if you have two CD Rom drives. Double click on one at a time. This opens the Properties of the drive. The Device status should say it is working properly. If it does not say that, close properties and right click the drive and uninstall. Close out everything and reboot. Windows may ask to reboot, say yes.

After boot up Windows should re-intall the CD Rom drive drivers. After all is done, try the CD Rom again.

Good luck and please post back that you are successful or that I can be more helpful.

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