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Hi i was able to determine that I need a new water pump assembly for the following model: 417.42042100 serial no.: XC14906875. how do I order this? Thanks, Kevin K

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Hi there,

this model is a Kenmore brand. i would recommend contacting Sears to purchase the part.

Posted on Dec 04, 2008


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Posted on Jan 02, 2017


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  1. Determine the Reason for Water Pump Failure
    • 1 Repair a water pump by checking your car for a failure in the bearings. You can test for bearing failure by seeing if there is any play in the shaft that is connected to the electrical fan blades, as well as the drive pulley to the pump itself.
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If the hose connections are good to the water inlet valve check that water is not leaking from the valve itself it is replace the water inlet valve.

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This is in the center of the tub. The seal is inexpensive but will require some labor to install. Check the tutorials on disassembling the cabinet then remove the agitater and inner tub. Enter your model # above for a diagram or illustration.

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Check the float to make sure it moves freely up and down, and it should click when it moves. Remove float and clean around the float tube-you may need to do this from below, through the access panel. Use white vinegar to scrub the float and shaft assembly. Turn on the dishwasher to see if this fixed the problem.

If not, it may be the float switch. If you are handy with electrical repairs, turn off the power to the dishwasher, pull the dishwasher from the wall and remove the back. Remove the wires from the terminals on the float switch-use masking tape to identify to identify terminals,noteing which belongs where.Remove old switch and replace with the new float switch. You will need the serial number, model number and make of your dishwasher to order the new float.

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2. Arrange the new gasket onto the water pump. Place a bead of high temperature automotive sealant around the area where you removed the old pump and hold the gasket in place on the new water pump as you mount the entire assembly on top of the sealant.

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I have a top loading model. It is leaking water.

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

See the section for the basket and tub assembly's

I'd pull the cabinet in order to get to the hoses going to and from the pump first.

See the following:

If the hoses are fine, check the shaft from the motor to the pump and check inside the pump to make sure the inlet and outlet aren't blocked.

I'd also check the gaskets at the bottom of the tub.

If you're reasonably mechanically inclined, these are easy fixes.

If you have to get to the gaskets at the bottom of the tub, see the following for how to remove the agitators, pump, motor, transmission, spin tube and basket.

(It sounds a bit complicated but it's not really that difficult.)

You don't have to buy a special spanner wrench to remove the spanner nut. I've used a short 10" pipe wrench hooked over one of the tabs on the spanner nut, tap the handle with a hammer and it should loosen.

Also, don't directly hit the drive block with a hammer. Use a short piece of wood under the drive block and tap up on the wood.

As an aside, see the following Whirlpool Service Manual for top load direct drive washers.$FILE/L-55.pdf

Depending on the problem (hoses or gasket) it's certainly less expensive than calling in a repair person.

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