Question about HP Photosmart C5180 All-In-One InkJet Printer

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Carriage jam issues on hp printer

I keep getting ''carriage jam clear carriage jam'' message but I have no idea what to do other thatn push the carriage back and forth to see that is is freely moving.

it says photosmart c4385 all in one on it but I had to use the name you guys like.

your little list doesn't have mine on it so it kept asking me for "valid product"

I entered it as the first photosmart printer on your incomplete list.

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  • obaidcrw Jan 21, 2009

    carriage jam i don't know how to fix it

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3 Answers

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So sorry to hear that you are having issues with your C4385 printer. HP's All-In-One printers seem to be very touchy when it comes to carriage jams, and mine is no exception. They are usually caused by little bits of paper left over from a previous jam, so you just have to work out where to find them. HP produced a page with diagrams to help people find them. Please click here to access their solution page.

Hope this helps!

Posted on Nov 27, 2008

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Sometimes the carriage shaft is dry (silver bar that the ink cartrdge holder runs on). Clean and Lubricate the shaft with very thin oil



let me know how it went


Regards

Posted on Nov 30, 2008

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Hi,

There are a number of things that can cause a carriage jam.

To prevent it from recurring, one should keep in mind a number of things.

Always ensure that the paper tray is not overloaded as this might result in the paper being stuck inside.

Also the paper being used should be as per the manufacturer's recommendations.

Turn off the printer when removing bits of paper. If there is a broken gear, do not repair it yourself. Call an expert technician to mend it.

Posted on Jun 23, 2011

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Posted on Jan 02, 2017

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Though i have no paper jam, it keeps on prompting Clear paper jam then touch ok. Also notice the carriage not moving from right to left ,its making a weird noise.seem paper feeder gear stuck but clear


Hi vidya kowlessur,

I would be happy to help you with your Officejet 7500A printer. I understand you are seeing a message prompting you to clear a paper jam, and the carriage is likely jammed. Please use the following 2 documents to troubleshoot the issue;

HP Officejet 7500A E910a and E910c Wide Format All in One Printers Out of...

Carriage Jam or 0X610000F6 Message Displays for HP Officejet 7500A E910a...

I hope this helps, but if the issue persists, what you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process:


Step 1. Open link: h22207 www2 hp com
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number

Case number and phone number appear.

Best of luck.
I work on behalf of HP.



:)

Jul 09, 2015 | HP Officejet 7500A Wide Format...

1 Answer

I keep getting a carriage jam error message. There doesn't appear to be a jam, but I am unable to clear the message and print anything. Also the display screen reads original loaded. No idea what this...


Check the location of the ink carriage. If a piece of paper gets wadded up under this or something else is obstucting it you will see this error.

The original loaded message comes up when a sheet of paper is in the scanner tray.

Apr 01, 2011 | HP Officejet 7210 All-In-One InkJet...

3 Answers

I get a message carriage jam and told to clear jam. However there is no paper jam. It tells me door open and it is not open. It seem the door does not go all the way up. I keep getting the message that...


It seems you mistook Carriage Jam as Paper Jam, but they are different issues. Carriage jam means the carriage that carries the cartridges is jammed which needs to be moved or be cleared manually after opening the door.

Please follow the instructions mentioned here (Click Here) [source HP Support].

Good Luck.

Let me know if you need further help.

Thanks for using FixYa.

Jan 14, 2011 | HP OfficeJet 6210 All-In-One InkJet...

2 Answers

Paper Jammed. Have appeared to remove all paper. But I keep getting "Carriage Jam, open door, clear carriage jam then pres OK" message. Message on my computer screen says "The print cartridge carriage is...


HP support has extensive documentation for both paper and carriage jams for your model:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00304007&lc=en&dlc=en&cc=us&lang=en&product=391182

I hope this helps!

Dec 10, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Get message clear carriage jam. how do i do this


Hi! I will be glad to assist you in this issue, here is the link that will fix the issue.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00249434&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=390315&lang=en

Nov 02, 2009 | HP PSC 1610 All-In-One InkJet Printer

2 Answers

Carriage Jam - HP Officejet J3680 All-in-One


the silver bar the carrige slides on has lost all its lubrication. Try putting some chapstick on the silver bar

Sep 30, 2009 | HP Officejet J3680 Multifunction Printer...

1 Answer

Keep on getting the message to clear carriage jam. Is the printer wearing out or what?


Take out the cart. all the way check if there is any broken plastic then put it back in resetting the printer, check for obstruction of the print head make sure its free of drebris or dust useing a can of compressed air, thanks for using Fixya

Apr 22, 2009 | HP PSC 2175 All-In-One InkJet Printer

1 Answer

Issues with my HP Photosmart PSC 7280


I had the same problem. You can access the carriage from the back of the printer. I actually had a jam , however just as you exposing the carriage from the front I did not see a thing.

Jul 21, 2008 | HP Photosmart C6180 All-In-One InkJet...

3 Answers

Carriage Jam


Make sure you can move the print cartridge holder freely and that it isn't being blocked by anything inside the printer, also check if the cleaning station is in the right position, maybe it is locking the cartridges.

Apr 22, 2008 | HP OfficeJet G85 All-In-One InkJet Printer

1 Answer

Error - carriage jam message


SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.
Make sure that the product is turned off. 
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.

for more information please go to below link>>

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458822&cc=us&lc=en&dlc=en

Thanks for using FixYa.

Mar 20, 2008 | HP Officejet 6310 All-In-One InkJet...

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