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Anonymous Posted on Nov 23, 2008

Denon AVR-4802R automatically shuts off in multi-zone mode

When operating in multi-zone mode (after amplifier was off for couple of hours), the amplifiers shuts off automatically. At this point only Standby light is blinking and the amplifier responds to only OFF command.

After turning it off, the main zone can be back alive and operates fine, but the moment multi-zone is turned off, the amplifier shuts off again with same symptoms.

After turning it off, if it the mult-zone is turned on instead of main zone, the amplifier shuts off instantaneously. So basically turning muli-zone turns off the amplifier.

Leaving the multi-zone off for some time with just main zone operating, turning multi-zone agains for a while and then the system shuts off again.

So it seems like the amplifier is heating up and decides to shut down. But touching the body of the amplifier, it does not seem to be very hot.

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  • Posted on Nov 24, 2008
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I had the volume of the multi-zone tuned too high and was attenuating it in an external control box. Once i took the multi-zone volume down to -25db, the problem went way. My main zone was operating around -35db so did not have the problem.

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When you engage the zone 2 a relay clicks and the speakers then become part of the amplifiers circuit.

If the problem was in the amplifier, it would go into protect mode without even having speakers connected to it.

If the speakers all check good, you most likely have the wrong type of speakers, meaning the impeadance is too low, or you have too many speakers connected to it.

On the back of the Denon, you will see right around the speaker output jacks, what ratings the speakers should be. If I remember correctly, it says 6 ohms or more when using only "A" or "B", and it says 12ohms or more for "A" + "B".

If you have two 8 ohm speakers on the same speaker jack you now have a 4 ohm load. That is below the ratings and can cause the amp to shut down (go into protect). Since your amp shuts down right away, I think you have a bad speaker or way too many speakers connected.

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You can connect 4, 6 or 8 speakers to one set of outputs designed for 2 speakers. You do loose a lot of power to the speakers, but it is better than blowing up your amplifier.

If I can be of any further help, let me know.
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