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Cant update firmware. connection fail:03 - Denon Audio Players & Recorders

Posted by rune321 on

  • rune321 Jun 16, 2011

    ceol rcd-n7

  • jimm
    jimm Nov 20, 2016

    my denon avr e300 wont finish update connection fail 03

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2 Answers

Anonymous

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Hi rune321,

I would like to clarify if what is the type and model name of your unit?

Thank you for using FixYa.

Posted on Jun 16, 2011

  • Anonymous Jun 16, 2011

    Hi rune321,

    The connection fail error code description is failure in connecting to the server. Please try to update again using the steps below.

    In order to use the firmware update, ensure that you have the correct system requirements and setting for a broadband internet connection.

    If you have an Internet provider contract for a line on which network settings are made manually, make the settings at "Network connecting (DHCP=Off)"
    • With this unit, it is possible to use the DHCP and Auto IP functions to make the network settings automatically.
    • When using this unit with the broadband router's DHCP function enabled, this unit automatically performs the IP address setting and other settings.
    • When using this unit connected to a network with no DHCP function, make the settings for the IP address, etc., at "Network connecting (DHCP=Off)".
    • When setting manually, check the setting contents with the network administrator

    Perform the firmware update operation after at least 2 minutes has elapsed since turning this unit's power ON.

    1. Press [menu]. Turn on the Menu settings mode and the Menu appears on the display.

    2. Use the down and up arrow to select [other] - [firmware update] then press [enter] or the play button.

    3. check for update [check for firmware update]. You can also check approximately how long it will take ti complete an update.

    4. Start. Execute the update process.

    --> if updating fails, the set automatically retries, but if updating is still not possible check the settings and network environment, then update again.

    Note: • Do not turn off the power until updating is completed.
    • Even with a broadband connection to the Internet, approximately 20 minutes is required for the updating procedure to be completed.
    • Once updating starts, normal operations on this unit cannot be performed until updating is completed.
    • Furthermore, updating the fi rmware may reset the backup data for the parameters, etc. set for this unit.
    • If the update fails, remove and re-insert the power cord. "Update retry" appears on the display and update restarts from the point at which update failed. If the error continues despite this, check the
    network environment.

    Hope it helps.

    Thank you for using FixYa.

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Jeffrey Darnell

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Unplug for 30 seconds & plug back in & it will attempt the update again. Mine corrected the "connection fail 03" error. It's quite alarming to think a passive update option could brick your reciever. I can't believe someone would say take it to dealer before unplugging it first.

Posted on Aug 21, 2016

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Hope this would help. Have you updated the firmware of your player? Try updating the firmware of your player. When the player is turn off slide the hold switch for it to show orange/red color. Then press the Record and the menu button until is shows on the screen welcome to recovery mode. Then go to sandisk website and download the firmware update and install it to your computer. When it ask you to connect a device connect the player and update the firmware of the player. If the update is successful then it would ask you to choose a language. Hope this helps
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