Question about SanDisk Sansa e250 MP3 Player

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Player turning on and off when trying to access it

I have a relatively new Sansa e250 mp3 player. I was recently deleting old music and adding new music. I was using Real Player to do this and just before the transfer of new music was complete the player shut off then turned back on. It now goes on and off by itself now every time I try to access the player, either with a media program or just by clicking on the media folder on the player itself, in Windows Explorer. Can you help with this? Tom Gingras

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Re: Player turning on and off when trying to access it

...check that the player is set to MTP mode and don't even have realplayer or WM player open when you connect. Drag-and-drop from your desktop should be working. Also, check the player's HOLD button and make sure the player's battery actually has power! (The PC USB port needs to be "high power" to get juice to the battery...maybe it's not charging?)

Posted on Dec 13, 2006

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Mp3 files can be loaded using either WMP or Windows file manager (Explorer) but a different USB setting is required by each. WMP uses the MTP setting while Explorer uses MSC. If you used the wrong setting this may have caused your problem. Also for some reason MP3 files loaded using a file manager will not appear when trying to view them using WMP. To solve the issue I used the MSC setting to view all of my MP3's using file manager. I then deleted the ones I had recently added, changed the setting back to MTP and reloaded them using WMP. Worked like a charm. Hope that helps.

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