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Dell inspiron 6400 keyboard is not working

I've dell inspiron 6400 laptop. My laptop keyboard is not working but mouse/touchpad is working. Am able to use the key board buttons with online keyboard program. This problem came after reinstallation of OS. Please suggest me how to resolve this issue. Am unable to diognaise also. How to proceed for diognosis by presing F12?

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Do you still have the dell diagnostics cd and the drivers and utilities disk, you can press f12 and boot to the cd and then run the diagnostics, if not its either your cable is not connected anymore and you need to reseat the cable, you can follow these instructions http://support.dell.com/support/edocs/systems/ins6400/en/sm/keyboard.htm#wp1111863 or http://tinyurl.com/fq6m5 if after reseatting the keyboard and still it wont work then you need to purchase a keyboard for your system.

Posted on Oct 31, 2008

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