I connected my m25 player to the computer and added a few songs. I disconnected the player and the padlock appeared on the player's screen, as if it was locked but it's not!
I checked the lock slider and it's not stuck, I didn't even touch it before I connected it to the computer - it's in the unlock position. The player won't turn on since he thinks he's locked. the computer still recognizes it and it works ok but If it's disconnected from the computer I can't turn it on, The lock appears and it won't activate. What to do??... I tried connecting and disconnecting it to the computer several times but nothing helped, it's still locked!!!
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There is an "on" positon and an "off" postion, but in between there is a "lock" psition (keeps the same song playing so tiny tots don't change song). Make sure to push "slide" all the way to "on" position.
When the Sansa reads "refreshing database," what it is doing is going through all the songs you've loaded on to it, pulling out the "tag" information (Artist, Album, Song Title, Genre) so it can add this information to its own database which it uses to display the songs to you in its menus.
If it gets stuck during this process, usually it's because of a corrupt song file, or a song file in a format it doesn't understand.
Note that the e280 is only able to play MP3 and WMA audio formats. If you've loaded a different type of audio file onto your Sansa, you'll need to remove them.
If the songs you've recently loaded have all been MP3 and/or WMA, you may have loaded a corrupted file onto your Sansa. Try removing the songs you recently added, and see if the problem goes away.
i will surely help you. you have mentioned that you can see all the songs when your mp3 player is connected to the computer. so what you can do is, you can very well go ahead & format all the songs in your mp3 player using your computer. then you transfer a few songs to your mp3 player(the songs which were not getting recognized in your mp3 player). this should solve your problem.
Press and hold the RECORD button while connecting to PC.
Let go of RECORD button when you see Welcome to Recovery Mode on the player's LCD.
You are now connected in, you guessed it, Recovery Mode. Open My Computer and you will find a new removable flash drive labeled, 16MB-FORMAT.
DO NOT ATTEMPT TO FORMAT THE 16MB-FORMAT VOLUME!!!
Open the 16MB-FORMAT volume in My Computer and create a new folder on the drive in its root directory. Name the folder sansa.fmt, use the Safely Remove Hardware icon in the system tray, and disconnect the player from the PC. The player should now format itself. If all goes well the format will be successful. If not, I suspect you might have a defective internal memory module. If it is defective, you can replace it with one from another v1 or Rhapsody model unit. You can often find defective players on eBay for parts. The memory module from the e250, e260, e270, or e280 will work just so long as its from a v1 or R model.
When the M25 is conected to the computer and the music manager is launched, you can view a list of all songs on the device by clicking on the icon of the M25 in the left-hand side of the window. You can highlight the songs you don't want by left-clicking the song and pressing delete on your keyboard. There will be a prompt warnign you that this will delete the selected songs permanently from the device.
Take out the four screws on the back and pop out the battery then put it back on. Make sure you synced the songs properly. Add to the problem how you added your songs and I might be able to help.
The m25 will not power on if LOCK/UNLOCK is in the locked position. If you press the POWER button, a padlock will appear on the LCD to remind you that the unit is locked. Confirm that the LOCK/UNLOCK switch is not in the locked position and press POWER to turn it on. If nothing happens after pressing the POWER button, the battery is probably discharged.