Question about SanDisk Sansa E280 MP3 Player

1 Answer

Stucked at Refresh database

I have Sansa e280 and i tried adding songs to it by changing to MSC mode. It worked well but when i connected the next day to add few more songs to it... i have added even & after disconnecting it shows Refresh database as usual but it dint complete Refreshing it gets stucked. I tried switching On & Off but it shows the same screen. Pls help me so that i can use the product accordingly.
Sunil

Posted by Anonymous on

Ad

1 Answer

Anonymous

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 201 Answers

When the Sansa reads "refreshing database," what it is doing is going through all the songs you've loaded on to it, pulling out the "tag" information (Artist, Album, Song Title, Genre) so it can add this information to its own database which it uses to display the songs to you in its menus.

If it gets stuck during this process, usually it's because of a corrupt song file, or a song file in a format it doesn't understand.

Note that the e280 is only able to play MP3 and WMA audio formats. If you've loaded a different type of audio file onto your Sansa, you'll need to remove them.

If the songs you've recently loaded have all been MP3 and/or WMA, you may have loaded a corrupted file onto your Sansa. Try removing the songs you recently added, and see if the problem goes away.

Posted on Feb 27, 2010

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Sansa 8 Gb player is stucked at '' Refresh Database '' Pls help


There should be a little hole labeled reset try pressing that with paperclip.

Mar 09, 2010 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa e280 goes to glitch screen after trying to refresh database


if the bar in the middle of the window has stripes its normal and it will keep doing it no-mater wat you do

Oct 26, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa e200 shows refresh database fail


try putting it in MSC mode and formating it and then putting back on MTP mode. Hope that works

Aug 24, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Refresh database?Need Serious HELP!


Have you removed the battery, wait then reinstall it to try to reset it? Been the Sansa website and their FAQ or tech support?

Mar 04, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 not finishing its "Refresh Database"


Turn it to recovery mode by putting it on hold, while off, and holding the record button along with power until it go's into a screen with a black background and white text. Then update it with the updater.

Or try formating it while it's in MSC USB mode which you can change in the settings on the player. Just connect it while in the MSC mode and, while in "my computer", click the "SANSA e250" drive icon and click format. But when you format it, do not click "Quick Format" or change any settings. JUST click start.

I hope it works for you. If you have any more problems or it doesn't work, i will be more than happy to help you. Just write a response back and i will get to it as soon as possible. Thank you and have a good day.

Dec 21, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e280- files added via WMP10 or Windows explorer, but don't show up on player


No limit on the Genres.

If you keep adding music in different modes, Windows Media Player and Windows Explorer will not show the correct free space.

Theres a good chance you have too music music on your device and the device does not have enough free space to create the Database, or the songs, artists, album, etc.

Try deleting a few songs from the device with Windows Explorer and disconnect the player and let it restart.

If that doesnt work, you can FORMAT the device to remove all of the music and start over.


To format in My Computer>Device name (e280)>Right Click and select FORMAT.






Best of Luck.

Nov 14, 2007 | SanDisk Sansa e270 MP3 Player

5 Answers

Continous refresh database


I've got the same problem too. I read this on another website: 'well firstly drain the battery and then connect it to charge it up a bit. once it has been there for 5min or so take it off and then turn it on>settings>USB Mode>MSC once you have done that connect it up and it should work/recognise the player. i don''t know how this thingy happens but this is just how i fixed mine!' I'm gonna try it now on mine, and see if it works. I've just got to wait now... Good luck with yours.

Apr 10, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

SanDisk Sansa e250 MP3 Player


First switch your USB control to MSC. Then turn off your mp3 player and activate the hold icon. Then turn it on while holding the record button with hold icon still being activated. then it will go to recovery mode. Now plug your sandisk into the computer and wait until it says RECOVERY COMPLETE...PLEASE DISCONNECT or when it just says for you to disconnect. This worked on my sandisk, and it hopefully work for you.

Jan 13, 2007 | SanDisk Sansa e250 MP3 Player

7 Answers

"refresh database failed" how do I do a database refresh?


i have the same problem ... refresh database fail .. i can put songs on the player but it doesn't show them or play them :-( HELP!!!!

Nov 15, 2006 | SanDisk Sansa e260 MP3 Player

3 Answers

Sansa Scandisk e205 refresh Database failed help plz!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


okay, heres wut u can try. try to switch the USB mode from MTP to MSC (in settings, go to USB Mode and switch from MTP to MSC.) And then in the MSC mode connect it to the PC. I dunno bout ur sansa, but my did a Database Reboot, and the computor could see the player. Then u can switch it back to the MTP mode (czu its much mroe comfortable). Although i think the 0.5 gigs are lost forever (i lost 1.5 gigs,)atleast now u can dwonlaod songs on ur player.

Sep 28, 2006 | SanDisk Sansa e250 MP3 Player

Not finding what you are looking for?
SanDisk Sansa E280 MP3 Player Logo

271 views

Ask a Question

Usually answered in minutes!

Top SanDisk Audio Players & Recorders Experts

Jean Sintulaire

Level 3 Expert

759 Answers

Muntejaya Ginting
Muntejaya Ginting

Level 3 Expert

10422 Answers

Daniel Dollive
Daniel Dollive

Level 3 Expert

315 Answers

Are you a SanDisk Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...