I have Sansa e280 and i tried adding songs to it by changing to MSC mode. It worked well but when i connected the next day to add few more songs to it... i have added even & after disconnecting it shows Refresh database as usual but it dint complete Refreshing it gets stucked. I tried switching On & Off but it shows the same screen. Pls help me so that i can use the product accordingly. Sunil
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Re: Stucked at Refresh database
When the Sansa reads "refreshing database," what it is doing is going through all the songs you've loaded on to it, pulling out the "tag" information (Artist, Album, Song Title, Genre) so it can add this information to its own database which it uses to display the songs to you in its menus.
If it gets stuck during this process, usually it's because of a corrupt song file, or a song file in a format it doesn't understand.
Note that the e280 is only able to play MP3 and WMA audio formats. If you've loaded a different type of audio file onto your Sansa, you'll need to remove them.
If the songs you've recently loaded have all been MP3 and/or WMA, you may have loaded a corrupted file onto your Sansa. Try removing the songs you recently added, and see if the problem goes away.
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Turn it to recovery mode by putting it on hold, while off, and holding
the record button along with power until it go's into a screen with a
black background and white text. Then update it with the updater.
Or try formating it while it's in MSC USB mode which you can change in the settings on the player. Just connect it while in the MSC mode and, while in "my computer", click the "SANSA e250" drive icon and click format. But when you format it, do not click "Quick Format" or change any settings. JUST click start.
I hope it works for you. If you have any more problems or it doesn't work, i will be more than happy to help you. Just write a response back and i will get to it as soon as possible. Thank you and have a good day.
I've got the same problem too. I read this on another website:
'well firstly drain the battery and then connect it to charge it up a bit. once it has been there for 5min or so take it off and then turn it on>settings>USB Mode>MSC
once you have done that connect it up and it should work/recognise the player.
i don''t know how this thingy happens but this is just how i fixed mine!'
I'm gonna try it now on mine, and see if it works. I've just got to wait now... Good luck with yours.
First switch your USB control to MSC. Then turn off your mp3 player and activate the hold icon. Then turn it on while holding the record button with hold icon still being activated. then it will go to recovery mode. Now plug your sandisk into the computer and wait until it says RECOVERY COMPLETE...PLEASE DISCONNECT or when it just says for you to disconnect. This worked on my sandisk, and it hopefully work for you.
okay, heres wut u can try. try to switch the USB mode from MTP to MSC (in settings, go to USB Mode and switch from MTP to MSC.) And then in the MSC mode connect it to the PC. I dunno bout ur sansa, but my did a Database Reboot, and the computor could see the player. Then u can switch it back to the MTP mode (czu its much mroe comfortable). Although i think the 0.5 gigs are lost forever (i lost 1.5 gigs,)atleast now u can dwonlaod songs on ur player.