Question about GE Profile Harmony WPGT9360E 4.0 Cu. Ft. King-Size Washer with Stainless Steel Basket

1 Answer

A problem with machine

My washer states there is a problem and beeps at me. When I turn it off and replug it the machine will start but will not drain and states there is a problem and beeps again. What can be wrong with it?

Posted by on

  • danstepleb Oct 20, 2008

    Thanks for the answer MNtech. I have seen it said a bad motor operation and no connection with dryer. I dont have a dryer. So, has to be a bad motor, thanks again. for the FSM screen.

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 1,543 Answers

The washer has a field service mode. To enter the service mode: 1. Press the POWER key to turn the washer on. Make sure the HOME screen is displayed. 2. Press HELP. 3. Press and hold MY CYCLES and BACK simultaneously for 3 seconds. The display should display any recorded errors. write them down, including all MORE screens. This should be enough to get you started. Note: You must press EXIT and unplug the washer to clear all error messages and to activate the setup mode program. After repairs are made, you have to run a setup / self diagnostic check to get washer operating again. (prompts on screen when plugged back in and turned on) We can't ask for or give out email's, however if it slipped in an ask me maybe some scanned pages from a service manual might be had. This is most likely an involved exchange. Don't know how much info (ie: free time and advice) I'll be able to allow.

Posted on Oct 20, 2008

  • Carl Schulzetenberg
    Carl Schulzetenberg Oct 21, 2008

    You may find my response to another Harmony owner helpful. He wanted to know how difficult a motor change would be.





    It is very easy to replace the motor, however you most likely only have to replace the Hall sensor on the motor. To do either, you will have to lay machine on it's side. One bolt takes off outer part of motor, and if I remember correctly, six (10mm socket) bolts to take off the inner parts, plus a couple phillips head screws for wire retainer and ground wire. Hall sensor is the white plastic part clipped on the inner part of the motor.




    Good luck with your repair.

    A FixYa rating would be appreciated. Thanks.

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Whirlpool WFW9050XW Washer Front Load


Disconnect your mains from the wall and clean out your filter.
Pl click if helped.

Apr 28, 2013 | Whirlpool Washing Machines

1 Answer

I have a roper washer 5 years old and it won't drain or turn on now it was working fine yesterday ive unplugged replugged pulled out all the clothes checked power supply and hoses what now?


I looked up your model number. You particular machine allows for wash with the lid open. You nothing happens. On that case I would check the motor capacitor.
11_13_2011_2_36_43_am.jpg

Nov 13, 2011 | Roper RAS8445KQ Top Load Washer

1 Answer

My washer did not drain and start to beep every second


Hi just read your posting.If your machine is beeping then a series of lights will be lit and these lights will be in a row of 8 lights.Starting from the left to right on the row which lights are lit when the machine is beeping,Is it the 2nd and 4th or the 1st and 7th ---etc---?Try this also if your machine is not draining.Bail some water out by hand from the machine ,enough to lean the machine back so you can look under the machine.Now when you can see under the machine ,look to the front right and you will see a black fan.This is your pump.Now turn the fan a few times to loosen the pump.The fan should turn freely.Now put the machine back on its feet and select a spin cycle and push start.The machine should start to drain.Please reply on how you got on and with the information on the lights that are lit.Looking forward to your reply.

Oct 03, 2010 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

My GE washer wbvh5300kww beeps at me when I hit start


I am also having this problem as well. Trying to seek (once again) a solution as having to plug/unplug the washer before each use is really annoying.
Can anyone tell me how to run the test mode for this washer? I don't see that detail anywhere in my manual. Thanks.

Oct 27, 2009 | GE Energy Star 3.7 IEC Cu. Ft. Front Load...

1 Answer

Error Message "LOC" Three beeps, won't door lock or start


You may have to remove the lower front panel to get to the tech manual. If the door latch isn't latching though nothing is going to happen.

Jun 15, 2009 | Frigidaire GLTR1670A Front Load Washer

1 Answer

Stops drains and bleeps with only spin light illuminated


It sounds like you need to re programme the
machine.
With the machine plugged into the wall and
turned on and the headset turned off this is what
you do.
Push and hold down the start button, while doing that you need to then push and hold down the power button.
Hold them down for about 5 seconds, during
which time you may a series of up to 3 beeps.
Then release the buttons.
Turn the machine off and then on again followed by the start button. Allow the machine to then run the complete cycle.
This should correct your problem, if this doesn't then you may need to then look at replacing the computer panels.

Jun 13, 2009 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

Smart Drive 601 does not drain


with the machine plugged in and turned on but not powered up this is what to do
press and hold down the start button, then press and hold down the power button (hold down for 5 seconds) the washer may beep up to 3 times during this process
next remove fingers from buttons, then turn off machine with the power button, then turn on again and only press the start button this will now reprogram the computer
let it run untill end of cycle and this should fix prob

Jun 11, 2009 | Washing Machines

1 Answer

Frigidaire front loading washer stopped at rinse cycle. 3 beeps


When in doubt check the easiest thing to check. The pump can cause a number of errors to come up. Since the unit stopped in rinse I would start but checking to make sure there is nothing obstructing the pump before going to the expensive parts.

Feb 22, 2009 | Frigidaire ATF6000ES Front Load Washer

1 Answer

Washing machine not starting


1 Beep/E10--Error: Water doesn't enter Cause: Water supply problem, Check kinks and faucets
1 Beep/E10--Error: Water leaks Cause: Water connections loose,household drain clog,oversudsing. Correct problems.
1 Beep/E10--Error: Dispenser drawer is open Cause: Washer will not operate if drawer is open.
2 Beeps/E20--Error: Water dosen't drain. Cause: Drain is kinked or household clog. Correct.
3 Beeps/E30--Error: Drum overfilled. Cause: Inlet valve,pressure switch or control board failure.Select drain/spin to remove water. Restart.
4 Beeps/E40--Error: Door is open. Cause: Washer will not operate if door is open. Close door.
5 Beeps/E50--Error: Motor is overheated. Cause: Wait 30 minutes to cool down. Restart.
7 Beeps/E70--Error: Cold water doesn't enter. Cause: Hoses crossed,faucet problem.
15 Beeps/EF0--Error: Oversudsing. Cause: Too much detergent,or improper detergent for machine.
15 Beeps/EF0--Error: Hot water doesn't enter. Cause: Hoses crossed,faucet problem.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Jan 03, 2009 | Washing Machines

1 Answer

Control panel lights up but washer will not run


Press "end of cycle" button to clear screen. Maybe your previous washer was here........drain pipe.
Check your exit hose spigot, it may be clogged. This is if your filter is all clean. There should be air for passage in the standpipe behind. Your hose should not fit airtight into the standpipe and neither too deep into it. Snaking out your standpipe would be good too. Important: height of drain hose is abt 3 feet from ground level.

Rate me pl.....if helped.

Dec 27, 2007 | LG WM-2277HW Front Load Washer

Not finding what you are looking for?
GE Profile Harmony WPGT9360E 4.0 Cu. Ft. King-Size Washer with Stainless Steel Basket Logo

157 people viewed this question

Ask a Question

Usually answered in minutes!

Top GE Washing Machines Experts

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Tim Whalen

Level 3 Expert

3056 Answers

Are you a GE Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...