Washing Machine will not empty with water so it can carry on to the spin cycle

If you can provide me with a model number, I can assist you.

blocked or faulty drain pump

at the end of the wash does it empty ok it needs to before it can move on to take on water for the rinses if it doesn't check the pump is not blocked if it does empty the issue may be water valve for cold water also on the wash cycle does the machine heat up if not it will just sit there washing forever

Hi there,

The spin cycle is reliant on the drain pump removing water from the tub.

It is a common ocurrance of objects (ie hair pins, pegs, coins etc) to be mistakenly washed through the cycle. Washing machines will often flush these objects down through the drain pump, and get caught in the little propeller of the pump.

So, it is imperative that you inspect the drain pump first and remove any obstruction within the drain pump cavity.

Turn machine power OFF at the wall and remove the power plug.

i) place an empty bucket on the floor
ii) lower the drain HOSE into the bucket - gravity will cause the water to drain into the bucket. Empty the bucket. Perform this procedure until all water has been emptied from the bowl.
iii) move the washing machine out from the wall, to gain access to the drain pump (usually a large screwcap). Place a large towel on the floor, under the screwcap - this will catch any remaining water that escapes.
iv) unscrew the drain pump cap and withdraw the cap. This cap may also contain a filter, so remove any lint/objects from this filter.
v) with the pump cap/filter removed, look inside the pump cavity and remove any visible obstruction from the impellar (little propeller thing). Then, with your finger, turn the little impellar in both directions - if you feel a 'rubber band' like resistance, then the drain pump may be ok at this point.
vi) remove all wet clothes from the machine bowl.
vii) re-assemble the drain pump cap/filter and secure it in place. Install drain hose back into your laundry tub. Plug machine back into power.
viii) fill the bucket with water and pour water back into your machine's bowl. Repeat with a 2nd bucket of water.
ix) manually select and operate SPIN cycle on the machine. Observe if drain pump functions correctly and empties water from the bowl. If yes, then you have resolved the problem.

If your pump has been cleared of all obtstructions but your machine will still not empty water from the bowl, then a full diagnostic will need to be carried out by an authorised service agent to determine which component has failed.


Let me know how you get on.....

Good Luck..

Very likely that the filter is blocked. Because the machine senses there is still water present it carries on spinning but the blocked filter is preventing the machine emptying. Turn off the power at the plug. The filter is usually mounted at the front near to the floor. Unscrew counter clockwise and be prepared for some water to leak out. Clean the filter under a tap, it will probably looked blocked and then re fit. Select a short programme cycle and see if the fault is cured.

Probably down to the water not emptying from the machine in the empty cycle and the machine won't spin because there's still water in the drum. If this is the case, the root of the problem is almost certainly a blocked filter, restricting the draining of the water and not allowing it all to pump out in time during the empty cycle. You probably need to find and clean your filter.

If it has a filter, remove and clean, check for blockage and or obstuction in drain hose

it sounds like you have a leaking water valve, you will have to replace the mixing valve, For now turn the water off at the wall suppling water to the machine. When you want to use the washer turn on water, when its done with the cycle turn the water off.

Note: unplugging the machine will not stop the water from running

Washing machine stops at the spin cycle - light flashes. Have to drain water out manually. Happened last week and was then able to run an empty rinse cycle. Machine worked normally for another week. Same problem today but have had to drain water manually from the drum after trying an empty 90 wash and rinse cycle (both stopped on the Spin and flashed). Any ideas? Thanks. x

fault f1 is slow or no cold fill. this fault code with overfill points to: air chamber blocked with sludge hose from air chamber to pressure stat blocked or split pressure stat faulty of these the first is the most likely