I replaced the I replaced the HP 78 color CARTRIDGE twice with new cartridge and i still have the same problem I cleaned and primed the cartridge
Hello Donald Lieberman,
Welcome, and thank you for using FixYa!
To answer your question: This problem normally points back to cleaning the contacts on the haed where the cartridges are loaded in. If you take a #2 pencil and wipe these contacts down, before re-inserting the cartridges, it may start working again. If not, I recommend replacing the printer. It is cheaper to replace this printer, and have the extra ink cartridges for it, than to repair it.
Have a great day!
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