Question about Dell Inspiron 5100 Notebook

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Stop: c000135 error

I apparently did not do something correctly when I did what I thought was a Window's update to make my system work faster, and now I can't get my XP to boot. It goes to this Stop: c0000135 error. I've tried pressing F8 to access options for rebooting, but all of the options offered all give me the same error. The F2 option on Dell boot up screen doesn't even work. It ignores me and continues on to the same XP boot up screen that ends up in the Stop: c0000135 error message. I have the Re-Boot discs at the ready, but I can't ge to the c: prompt to try and re-install this program. What do I do?

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If you do not have any important data on teh computer and you computer was purchased after september 2008 you can try the factory restore. NOTE : DOING A REINSTALLATION OR FACTORY RESTORE WILL WIPE OUT ALL DATA AND APPLICATIONS YOU HAVE PUT ON THE SYSTEM.
To do a factory restore follow these steps.
Please power on the system and as soon as you see the Dell logo hold down the CTRL button and hit the F11 button 3 - 4 times. This will bring up the restore options. Hit Restore and follow the positive prompts on the screen.
If it does not work try a reinstalling from the CD.
Follow these steps to do a reinstallation from the CDs.

1. Load the XP CD in the top CD drive and restart.
2. Press F12 as soon as you see Dell Logo.
3. You will get the Boot Device Menu. Select IDE CD-ROM hit enter.
4. When you get the message “Press any key to boot from CD” hit enter immediately.
5. Windows XP Setup screen will appear loading files.
6. When the screen “Welcome to windows” appears.
7. Press ENTER .
8. Press F8 for license screen agreement.
9. Press ESC to install a fresh copy of windows.
10.Select the partition which says C:.
11.Press D to delete, press ENTER and L to confirm.
12.Highlight the Unpartitioned space hit ENTER.
13.Select “Format the Partition using NTFS file system” hit enter.
14. The setup will format the drive and then copy files and restart.
15. After the installation is complete you need to install the drivers and applcations back on the system.

Posted on Sep 18, 2008

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