Question about Dell Inspiron 5100 Notebook
I apparently did not do something correctly when I did what I thought was a Window's update to make my system work faster, and now I can't get my XP to boot. It goes to this Stop: c0000135 error. I've tried pressing F8 to access options for rebooting, but all of the options offered all give me the same error. The F2 option on Dell boot up screen doesn't even work. It ignores me and continues on to the same XP boot up screen that ends up in the Stop: c0000135 error message. I have the Re-Boot discs at the ready, but I can't ge to the c: prompt to try and re-install this program. What do I do?
If you do not have any important data on teh computer and you computer was purchased after september 2008 you can try the factory restore. NOTE : DOING A REINSTALLATION OR FACTORY RESTORE WILL WIPE OUT ALL DATA AND APPLICATIONS YOU HAVE PUT ON THE SYSTEM.
To do a factory restore follow these steps.
Please power on the system and as soon as you see the Dell logo hold down the CTRL button and hit the F11 button 3 - 4 times. This will bring up the restore options. Hit Restore and follow the positive prompts on the screen.
If it does not work try a reinstalling from the CD.
Follow these steps to do a reinstallation from the CDs.
1. Load the XP CD in the top CD drive and restart.
2. Press F12 as soon as you see Dell Logo.
3. You will get the Boot Device Menu. Select IDE CD-ROM hit enter.
4. When you get the message “Press any key to boot from CD” hit enter immediately.
5. Windows XP Setup screen will appear loading files.
6. When the screen “Welcome to windows” appears.
7. Press ENTER .
8. Press F8 for license screen agreement.
9. Press ESC to install a fresh copy of windows.
10.Select the partition which says C:.
11.Press D to delete, press ENTER and L to confirm.
12.Highlight the Unpartitioned space hit ENTER.
13.Select “Format the Partition using NTFS file system” hit enter.
14. The setup will format the drive and then copy files and restart.
15. After the installation is complete you need to install the drivers and applcations back on the system.
Posted on Sep 18, 2008
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on Mar 24, 2010 | PC Laptops
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Blue screen errors, or blue screen of death (BSOD) errors,
are the most severe errors Windows can encounter. Since Windows can not recover
from this kernel level error, a blue screen is displayed with the error
details. The error details contain a STOP error code, which indicates the type
There are a lot of possible causes for blue screen errors,
but most of them relate to the computer hardware. The cause of a BSOD error can
be a temperature problem, a timing error, a resource conflict, hardware
failure, a corrupt registry, a virus or simply a device incompatibility or
How to analyze blue screen errors
The first thing to do to analyze a blue screen error is to
check the meaning of the STOP error code. You need to stop Windows from
rebooting when a STOP error is encountered. Once the blue screen of death is
shown, you can check the meaning of the STOP error code. Together with the
filename of the driver or module, this will give an indication of the error
Another option to analyze the cause of the blue screen error
is to look at the Windows system event log or to debug the memory dump
(minidump) that Windows created when the error occurred. The event log can be
viewed using the event viewer. Right-click Computer in the Start menu, and then
select Manage. In the Computer Management window select Event Viewer. The
information in the event log can be of great help to isolate the cause of the
blue screen error.
Reading the minidump requires a bit more technical
knowledge, but Microsoft has tools to read the minidump.
The most common cause of blue screen errors
In reality, the most common cause of blue screen errors is a
device driver problem. Outdated, incorrect or corrupt drivers can cause the
system to encounter a STOP error, resulting in the BSOD.
So the easiest way to try and fix a blue screen error is to
reinstall and update your system's device drivers. This will ensure that all
driver bugs are fixed and that all hardware has the correct driver.
If you know which device caused the error, you can update or
reinstall that driver first. The file name in the blue screen of death can help
identify the driver. Look for a file with the .SYS extension and search for
that file name.
If you do not have the drivers for all devices, or are not
comfortable updating your PC's drivers manually, you can use a driver update
tool to find, download and update all device drivers for you. Such tools will
accurately identify your computer hardware, including any device causing an
error, and automatically install the latest drivers for it.
In most cases updating or reinstalling drivers will solve
your blue screen errors.
Other causes of blue screen errors
However, if updating device drivers does not fix the blue
screen error, there are a number of additional things to try:
Load the default BIOS values - resource conflicts and timing
issues can be caused by incorrect BIOS settings.
Update the BIOS - especially after adding new hardware or
installing a Windows service pack this can help fix issues.
Update Windows - missing updates, including service packs
can be a source of stop errors.
Check your system - run a virus scan and spyware scan after
updating your definition files.
Driver rollback - if you have recently updated a driver, you
can use the driver rollback to revert back to the previous driver version.
hope it helps, if so rate the solution
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