This sounds like a temperature related issue.
I would ensure there is plenty airflow around the pc and any vents or other openings are not blocked so the air can flow freely. if this all loks ok, unplug the cpu, open the cover CARFULLY clean any dust that has accumulated, put it all back together and test.
Please let me know how you make out.
Hi Theresa,
That may help and you can also point a house fan at the pc to add additional cooling.
You also may be able to see if all fans come on when it gets hot.
In current pcs the fans only come on when needed and you could have a fan that has failed.
If the pc operats normally when you are doing other things and not this game, you may be asking it to do something that is beyond its capability.
Games can be very computationally intensive and require pcs that are designed and set up to play them.
Hope this helps.
Jay
Thanks Jay, I think that does help a lot. We'll try the additional cooling and the visual inspection. I don't want to lose my games.
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I cleaned it out there was no change I think you're right it's a temp issue what about taking the cover off and playing might i be able to see what's happening
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