Hi,
I bought a Philips LCD TV model 32PF9541 4 months ago. About 4 weeks ago the screen started to go black while watching the tv. The sound stays perfect and I can still change the channel and hear the channel change but the picture stays black. I tried it with a DVD and had the same issue so it's not my satellite connection. I also unconnected and reconnected all cables a number of times but this did not help.
On some occasions it does work. If you power on and off the TV a couple of times it usually fixes itself but it is happening more often now and on a bad night it will go black every 30 mins. I have taken it back to the shop and they are being particularly unhelpful. They have said they can not replicate the fault in the shop but I am very nervous about taking it back as I don't want the warranty to run out.
I would be really grateful if someone could let me know if this sounds like a technical fault with the TV or something I have done as although I tried a number of things to fix it, the shop are making me doubt the problem.
Thank you,
Paula
I have the same problem Paula described with a Sharp Aquos 32 when I first turn the tv on a clear picture will be displayed then within 60 seconds or so it goes black with sound being fine. I invested almost 2k into this tv and the problem did present until 14 months (2 month past the warranty). Someone told me it would cost about 650.00 dollars to get fixed.
SOURCE: Philips 32 LCD TV 32PF9541 Black Screen
Sounds like a temperature problem if it takes a while for the problem to happen there are several things u can try and figure it out yourself. 1. Remove the back cover of the tv and turn the tv on. 2. use a hair dryer and apply heat to various boards of the lcd (inverters, power supply and scaler) while applying heat to see what board reacts and makes the tv go dark. More than likely its a defective LCD panel and its just as easy to send it back and get a replacement TV.
SOURCE: Sharp LCD TV, Screen goes black sound stays on
Capacitors on the power pack are going bad they need to be replaced that should fix the problem.
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Same problem on Philips 32 CRT (vintage 2004). Display goes black every 30 minutes or so when watching digital broadcasts through converter box. Analog and 'over the air' broadcasts do not elicit same symptoms. The only workaround appears to be turn set on/off which obviously isn't the best and will eventually cause premature failure of some component.
Had the same problem. If you get real close to the screen when it appears black and see a faint picture on the front face then the backscreen lighting is shot. My was under warrantee so Sharp replaced it. It is a plug in module.
Hello there,
it sems that i´m having the same problem, i have the same model as you, there´s one thing that will bring the tv on again, is upgrading the firmware, but after a few days the issue will come up again.
I´m considering contacting the retailer for solution, or perhaps maybe better, contacting philips in my country.
By the way i´m from portugal.
I have even tried entering the service menu, but still it happens the same, and the error report menu doesn´t show anything. I don´t know exactly what´s happening, but it´s happening more often.
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