20 Most Recent Weber Summit Platinum C4 (LP) Grill - Page 7 Questions & Answers

What you described is not unusual with the main burners of a gas grill. As, there is no thermocouple on each burner, that would shut the gas off to that burner. You must turn the burner off, yourself. To the best of my knowledge, there is only one American made grill that has a thermocouple on each burner and it isn't a Weber grill.

If it's the infrared rotisserie burner, you're talking about, then that's a problem. That burner does have a thermocouple that may need cleaning or replacing.

Hope this helps to solve the problem.

Conectarme con kit

"The thing on the side that says start and off is really loose" are you referring to the ignitor button? Please advise.

As far as the low gas pressure is concerned ... You may simply be running out of gas in the grill tank or if you're sure you have plenty of gas in the tank, the grill's regulator may simply be locked up. However, there is a way to solve the problem, without taking it somewhere.

First, turn the grill tank valve OFF, by turning the knob clockwise, until it stops. Disconnect the grill hose from the tank and wait 5 minutes. Then, reconnect the hose to the tank and turn the tank valve ON VERY, VERY SLOWLY (Slow motion, slow). Once the valve is fully open, light a grill burner and turn the flame to the highest setting. Has the flame height returned to normal? If so, light any of the remaining burners the same way. If all the flame heights have returned to normal, you've solved the problem.

If the above didn't solve the gas pressure problem, the grill's burners, venturi valves and/or burner orifices may need to be cleaned. In addition, the grill's hose/regulator assembly may need to be replaced. This can be purchased from any home center or hardware store that sells gas grills and accessories.

Has far some place where you can take it for repair is concerned ... not knowing what area you live in, makes it impossible to recommend a repair place, in the event that there is one.

Hope this helped you troubleshoot and solve the problem. Please let me know.

Sue, this question/problem has been voiced a couple of times before and I'm not sure it's a problem with the grill. It's more of a problem, of how much charcoal is being used and how long it takes to grill whatever you're grilling, how many portions are being grilled and how long it takes.

My experience has been, after during numerous grilling demonstrations and cooking shows, most folks use way to much charcoal for what they're trying to grill. Charcoal is slow to heat up completely and slow to cool off and extinguish. Especially, if you're using to much charcoal. The slogan I always use when cooking with charcoal is "less is more". When you use less, throw in a couple of chunks of Western Cooking Wood. It will add a great flavor and may convince you to switch to it entirely. Also, all natural lump charcoal lights faster and burns cleaner than charcoal briquettes. It also cools off faster, when the grill is closed completely.

Give it a try, I know you'll see a difference.

Dennis, it's not the CFM you need to know, it's the water column inch that is required. In this case it's 7 inches. Also, if you're burying this 40' run, you can't use black iron pipe. A less labor intensive and perhaps less expensive way to go is 1/2" Flexible Copper Refrigerant Tubing. It's comes in 50' & 100 ' roles from your local home center. Even if you're not burying the line, it's a better way to go, as you'll have fewer fittings that could be prone to leaking. I

n addition, you'll also need and an inline gas shut off valve at the connection before the grill and a 12' long quick disconnect gas hose, that connects to the copper pipe connection at the shut off valve and then to the grill. This is a code requirement.

Now, with all this said, I hope you have a Genesis S-330 Natural Gas Grill. Because, the Genesis Propane Grills ARE NOT convertible to Natural Gas. And Genesis Natural Grills ARE NOT convertible to Propane.

Hope all this helped you make the right decisions. Have a great day and Happy Grilling!

That, my friend depends on what flame height the burners are set on and how long the lid is closed. If left long enough, I suppose it could reach 550 to 600 degrees. Which is more than what's necessary to seer a steak. Why do you ask? Having a problem with the grill not heating well?

Do you clean the grill's flame tamers and the cooking grates regularly? If not the residue may be turning to ash and discoloring your food. Also, not grilling at a high enough temperature could cause discoloration of some meats. In addition, if the LP tank you're using hasn't been used in quite a while (sat full throughout the Winter months), the tank may have some sludge in it. In which case replace the tank.

Hope this helps your solve the problem.

If you're not getting any gas at all to the burner and you have a full tank pf LPG ... Turn the tank valve OFF and disconnect the hose from the tank. Wait 5 minutes and reconnect the hose to the tank. Now, turn the tank valve ON VERY, VERY SLOWLY (slow motion, slow). Once the tank valve is fully open try lighting the burner. If lights, turn it up to the highest setting. Does the flame height look correct? If so, you solved the problem. Just remember to always turn the tank valve on VERY, VERY SLOWLY.

If you were getting gas to the burner and the ignitor wasn't sparking, pull the wire of the needle like pin on the bottom of the piezo spark ignitor. Then slide it back On. That should solve the sparkless problem.

Hope this helped you solve the problem.

The LP Grill tank's OPD Valve has locked up your regulator. To solve the problem turn the tank valve OFF. Disconnect the hose from the tank and wait 5 minutes. Reconnect the hose and turn the tank valve on VERY, VERY, SLOWLY (Slow motion, slow). Once the tank valve is fully open, light the burner and turn it to high. Does the flame height now look correct? If so, you solved the problem.

If it didn't and the grill and tank were stored outside during the snowy winter. The grill's regulator may be frozen. In which case, soak a bath towel in hot water, ring it out and quickly wrap it around the regulator. If that was the problem, gas should start flowing again, in several minutes.

Hope this helped to solve your problem.

If you contact Lowe's, the exclusive retailer for this imported grill, they will be able to provide you with the Owners Manual. Apparently, there were a bunch that made it through without having the Owners Manual.

First, are you sure you have adequate gas left in the tank? If you're positive there is, turn off the tank valve and disconnect the hose from the tank. Wait minutes and reconnect the hose to the tank. Turn the tank valve On VERY, VERY SLOWLY, until the tank valve is fully open. Now, light the burner farthest away from the tank and turn the flame up to it's highest setting. Repeat this procedure with the remainder of the burners. Have the flame heights returned to normal? If so, problem solved. If not, repeat the above procedure again. If after the second attempt, the flame height doesn't improve, it's time to replace the grill hose and regulator assembly. It's an easy fix and the new hose/regulator can be purchased from any home improvement center or hardware store that sells grills. Just take the old one with you, so you will get the proper length and fitting size.

Hope this gets you back up and grilling.

The ignitor(s) have apparently lost their ground. You may have disturbed a wire(s) when you removed the burners to clean them. Trace the wiring to each of the peizo ignitors (what the spark comes off of) and make sure they are tight (pushed up on the prong of the piezo) Also, where you saw the spark, remove the wire and reattach it. It is probably lose. The ignitor button/assembly is grounded to the grill frame. Make sure it's attached tightly.

Once you correct the parking wire, I think you will have solved the problem.

Happy Grilling!!

Has it ever burned hotter? I assume this is propane? If so the new safety valves I find are very finicky. Try turning off the gas. disconect hose from tank. Reconnect, turn back on gas and see if it is better. I

I had one that would not give full flame and sometimes I had to do this 3 or 4 times before it would give a full flame.
Good luck

If you just installed a new, full tank of propane and turned it on and the burners wouldn't light.

Turn the tank off, disconnect from the grill hose (you'l hear a whooshing sound and smell gas, but that's alright). Wait several minutes and reconnect the hose to the tank. Turn the gas valve on very very slowly, until it's full open. Now, try lighting your grill.

Remember, you will need to turn the tank valve on very very slowly every time you change tanks or turn the tank off after grilling.

What happened was this ... When you turned the tank on quickly it locked up the grill's gas regulator. Doing what suggested usually solves the problem. Oh, one other thing ... be sure your tank is not empty. The grill you have uses a lot of gas.

They can be run on natural gas however since 2009 Webber stopped selling conversion kits for their grills. (Liability issues) Anyway the regulator in most cases and all of the burner orifices need to be changed. On high end grills it is a matter of changing the regulator and adjusting the burner orifices and air flow to obtain the proper burner fire. You may be able to contact a BBQ specialty shop and they may sell you a conversion kit after you sign a liability release form. Most will insist that you bring the grill to the store for conversion AND that they install the NG regulator at the place of use. By law.... all gas conversions must be performed by a licensed technician.

Thanks for choosing FixYa,
Kelly

Hi,
You problem could be or probably is with the regulator...not enough gaspressure...

Propane, LP, or Natural Gas Regulator Problems
heatman101

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You problem could be or probably is with the regulator...not enough gas pressure...

Propane, LP, or Natural Gas Regulator Problems

heatman101

Hi,
The tank was probably over filled and so the liquid is getting to the valve and regulator...
This also can happen if there is high humidity in the air...the propane changing from a liquid to a gas creates a very cold envioronment...

Basically this is nothing to be concerned about...

heatman101