Weber Grilling - Recent Questions, Troubleshooting & Support

Then you have a gas leak you may well need to change the reg ,

Weber Grilling | Answered on Aug 14, 2018

go here and download the manual

Weber Grilling | Answered on Aug 01, 2018

maybe your regulator is no good??

Weber Grilling | Answered on Jul 28, 2018

Where on a gas grill do you connect the lighting hook

Weber Grilling | Answered on Jul 15, 2018

If you have the necessary mechanical skill

Weber Grilling | Answered on Jul 09, 2018

you have to narrow down the problem.when you turn the propane on first at the tank (make sure lid is OPEN) and then turn on the burner control are you smelling gas ? If yes then its simply ignition (BBQ lighter to light manually) if no smell are you sure there is propane in the tank ? Can still feel like fuel inside when empty.if you smell gas but won t light check your venturi valves for spider nests,etc if it sat outside for the will stop the propane from coming thru the burner.Good luck (my money would be no fuel ) please let me know !

Weber Grilling | Answered on May 20, 2018

Try these steps in order.
  1. Turn off the gas at the propane tank
  2. Disconnect the gas line from the tank
  3. Open the grill lid
  4. Turn all control valves to high
  5. Wait for about a minute
  6. Turn all control valves to off
  7. Reconnect the gas line to the tank
  8. SLOWLY turn on the gas at the tank
  9. Light the grill normally
  10. Your grill should now heat normally

Weber Genesis... | Answered on May 02, 2018

Try it is all I can suggest.

Weber Grilling | Answered on May 01, 2018

You may well have to change reg But first check line to reg is not blocked .

Weber Grilling | Answered on Apr 04, 2018

Not finding what you are looking for?
Weber Logo

1,557 questions posted

Ask a Question

Usually answered in minutes!

Top Weber Grilling Experts

Gary Kenady
Gary Kenady

Level 2 Expert

140 Answers

Paul Carew

Level 3 Expert

3328 Answers


Level 3 Expert

81400 Answers

Are you a Weber Grilling Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides