Weber Grilling - Recent Questions, Troubleshooting & Support


Contact Weber directly to determine availability and source.

Weber Grilling | Answered on Oct 18, 2016


Maybe Weber is aware of some problem. Contact Weber directly to find out.

Weber Grilling | Answered on Sep 19, 2016


does it have a battery
most cookers are pizo operation which operates by the button being pushed action

Weber Spirit?... | Answered on Jun 25, 2016


It depends on which model you have as there are numerous different designs going back decades.
So please indicate the model, the location of the knob in question and posting a picture would also be handy.

Weber Grilling | Answered on Dec 30, 2015


It could be a partially blocked gas jet or insufficient gas pressure is reaching the jet.

Clearly the pipes and valve should be checked if cleaning the jet doesn't provide a cure.
It is a good idea to compare the jet size and air bleed size with specifications. If it is set up for propane and being used with butane it will display the inefficiency you described.

There have been a few appliances designed for use with bottled gas that weren't intended to be used with a pressure regulator and lots of propane appliances that need a higher pressure than the standard fixed regulator can supply and an adjustable regulator should be used instead.

Weber Genesis... | Answered on Sep 04, 2015


how did you put on with screws or just push in a hole . THINK and OPEN you eyes

Weber Genesis... | Answered on Aug 27, 2015


Nice unit. I was looking at it last night in Home Depot.

http://www.weber.com/grills/series/summit/summit-s-470

Should spark ignite like the burners surely? Perhaps the igniter post needs adjusting, or a lead has become disconnected?

Weber Summit... | Answered on Aug 12, 2015


Check the switch with the wires disconnected from the board with an ohm meter. There should be NO continuity when the button is not pressed. If there is , replace the switch. If it checks OK then replace the board.

Weber Spirit?... | Answered on Aug 08, 2015


Stephan, repeat what you did before. Except, this time leave the hose disconnected for 5 minutes, before reconnecting it. Also, open the tank valve VERY VERY SLOWLY (Slow motion, slow) until it's fully open. Then light the burner farthest from the tank first and set it on HIGH. If it lights and the flame height looks correct, light the remaining burners the same way. If all the burners lit and the flame heights appear normal, you solved the problem. ALWAYS, open the tank valve very, very slowly.

If the above didn't solve the problem, then you will need to replace the grill's Hose/Regulator Assembly. You can pick one up at any home center or hardware store that sells grills & accessories for about $30.00. Be sure to take the old one with you for comparison purposes.

Hope this helped you and Happy Grilling!!

Weber Grilling | Answered on Jun 24, 2015


Only front burner lights (out of three) and it only has flame comming out of half of the tube.

Weber Genesis... | Answered on Jun 24, 2015

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