Weber Grilling - Recent Questions, Troubleshooting & Support


This sounds like a reg problem not enough pressure for 3 burners .

Weber Genesis... | Answered 2 days ago


did you refit the connection to the gas bottle as there could be dirt under the taper or the "O" ring could be missing

Weber Grilling | Answered on Jun 23, 2017


if your sure the propane tank is full, and the valve is open, (counter clockwise, and the control knob is on? you should not only smell it after 20 seconds, but if you put your ear near the grill you should hear a sound like air leaking.If you hear nothing and smell nothing, good chance there is a blockage in the line, or the burner holes are filled with drippings. First off, get a wire brush and scrub the burners where you see the small holes that the flame normally comes out of, then try the grill again, if still nothing (and your 100% sure the tank is full, the tank is on, and the control knob is on high) you may need to start taking apart the grill, looking for a blockage, many times its below the control knob where you will see an adjustable screen, spider webs and such will get in there and block the flow. Remember to not do any of that with the tank on the grill, remove the tank first.;

Weber Q 320 ... | Answered on May 27, 2017


Your zapper igniter is only to ignite one burner and that burner lights the other burner and so on. Follow the directions inside the left door and do it in the propper sequence and it should work as it suposed to.

Weber Grilling | Answered on May 08, 2017


After making sure your knobs are installed properly examine the full length of all burner tubes. You will be looking for areas of corrosion or damaged metal. Holes that are larger than they should be will cause too much LP expulsion resulting higher temperatures. Replacement parts, schematics, customer support and much more is available at the official Weber site. https://www.weber.com

Weber Grilling | Answered on Apr 16, 2017


Did you check round the burner control knobs

Weber Spirit... | Answered on Apr 13, 2017


does it have a battery
most cookers are pizo operation which operates by the button being pushed action

Weber Spirit?... | Answered on Jun 25, 2016


It depends on which model you have as there are numerous different designs going back decades.
So please indicate the model, the location of the knob in question and posting a picture would also be handy.

Weber Grilling | Answered on Dec 30, 2015

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