Weber Grilling - Recent Questions, Troubleshooting & Support

Turn off main valve, then all burners, Then SLOWLY open Main valve, Then SLOWLY open burner to light very and ignite per instructions.

Weber Grilling | Answered on Nov 14, 2018

First of all, here is the main ONLINE SUPPORT page for your model:

And here is a direct link to the ONLINE USER'S MANUAL for that model:

To view the Support Page or the Owner's Manual with Operating Instructions just use your mouse to click on the link, which is the underlined and highlighted text just above. This will open a new web browser page automatically for you and allow you to view the information at the website indicated and the contents of the Owner's Manual.

You may need ADOBE READER installed on your computer to read PDF documents.
You can download this free at WWW.ADOBE.COM if necessary.
Click on the DOWNLOAD ADOBE READER button on right side of the ADOBE home page when you get there, the follow the onscreen instructions to install the software on your computer.

If that is not the correct manual for your exact model, then just look under the HELP tab on the Weber Support page.
Then scroll down and select DOWNLOAD A MANUAL.
On the following page scroll down the list and click on the blue arrow beside your model of griil.
On the next page under OWNER'S GUIDES, select your exact model number from the list.
Just click on that model number to begin the download.

Please comment back here to this page if you have any details to add, have any questions, have difficulty accessing the links, or just require further general assistance and I will respond as soon as I see it.

Thank you very much and good luck.


Weber Genesis... | Answered on Nov 13, 2018

i would say you have a fulty regulator to save your self sone money
rather than buy name brand you can find them on other sites

i hope this helps you

Weber Genesis... | Answered on Nov 01, 2018

Can you tell if the gas is flowing? Its either dirty or perhaps your regulator got damaged.  I'd check that out.  Above all else, though, be careful!

Weber Genesis... | Answered on Nov 01, 2018

Weber doesn't have a handle light for the 'Q' Model grills. But, you can purchase a generic clamp-on handle light from just about any home center (ie.Lowe's & Home Depot) or hardware store (Ace or True Value) that sells gas grills and accessories.

Hope this helped you. Please let me know. Thanks and Happy Grilling!!

Weber Q300 Grill | Answered on Nov 01, 2018


When you switched it out did you contact
to see if this can be done on this grill. Weber is different than a lot of other grills usually their larger models they can be converted but their smaller models can not. This might be something you need to check with the company.

I know with Weber that it doesn't consist of change out the hose and a orifice they also change out the manifold.. So please check with Weber for these answers.

Thank you,

Weber Genesis... | Answered on Nov 01, 2018

Actually, it's fairly simple, Nancy. Just click on the link below and you can download and print the Owners Manual for your grill. Happy Grilling!!

Weber Q Grill | Answered on Nov 01, 2018

Sorry, but there are no conversion kits available for Weber Grills. They were no designed, tested or approved to be converted from one gas type to another.

For confirmation of the this, see FAQ link to Weber, below.

Weber Spirit?... | Answered on Nov 01, 2018

Weber has the manuals to many of their grills on their support page: . You'll need to use the drop-down menus to select your region, language, Gas, Weber Q Grill and then the model number. If you can read the serial number of your grill, you can get to the manual more quickly from the Serial Number tab, .

The direct link to the Weber Baby Q (2008) owner's manual is . Other useful documents are also available from the site.

I hope this helps.

Cindy Wells

Weber Baby Q... | Answered on Nov 01, 2018

Click on the Weber link below for customer support and the nearest location that can service your grill. Weber com Parts Support

Weber Grilling | Answered on Nov 01, 2018

the manual can be downloaded from the support section of the weber website (

Weber Gas... | Answered on Nov 01, 2018

I am the mutha of all smokey Joe grillers. I love this little machine. The secret is to place your coals on one side of that little jewel. Get em hot and do your grilling thang; then place them critters on the cooler side of the grill to get all mellow till the throwdown. The holes in the top are pretty dang handy. If that smokey joe gets too hot close off them holes and cover up that rig. I used to take along smokey joe to the gulf shores of alabama down to the red sand lagoon and feed my little ones with hot dogs burgers and alabama smoked sausage. Best little thang on the planet. Somewhere in south alabama my little smokey joe is cooking away hotdogs and sausages fer my children and grand children. I may never see my little grill again. I won't find another little grill that can brang as much fun as my little smokey joe grill. Just add a small amount of charcoals ans let em get gray. Keep that grill clean. Brang plenty cold bevs. Party on with a Weber!
It lasts fer generations. Now where the hell is my smokey Joe? Damn younguns! LOL!

If you need further help, reach me via phone at

Weber Smokey Joe... | Answered on Oct 17, 2018

The first thing to do is thoroughly clean the gas jet orifices with a wire brush and carburetor spray or other suitable solvent.

Weber Grilling | Answered on Sep 05, 2018

Close the propane tank valve and disconnect the hose/regulator from the tank. Reconnect the propane tank and very slowly open the tank valve. You may have opened the valve too fast causing the built-in excess flow to close to a trickle. If you still have issues, let me know and I'll dig deeper. Douglas

Weber Genesis... | Answered on Aug 28, 2018

Then you have a gas leak you may well need to change the reg ,

Weber Grilling | Answered on Aug 14, 2018

go here and download the manual

Weber Grilling | Answered on Aug 01, 2018

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