20 Most Recent Weber Genesis Silver A Grill Questions & Answers

Close the propane tank valve and disconnect the hose/regulator from the tank. Reconnect the propane tank and very slowly open the tank valve. You may have opened the valve too fast causing the built-in excess flow to close to a trickle. If you still have issues, let me know and I'll dig deeper. Douglas

Weber Genesis... | Answered on Aug 28, 2018

It is the gas flowing through the diaphragm of the regulator. It is common here in South Florida where we have alot of humidity. It is nothing to be concerned. You can also spray soapy water around the regulator fittings if you are concerned of any leaking around the regulator.

Weber Genesis... | Answered on Aug 02, 2017

Only front burner lights (out of three) and it only has flame comming out of half of the tube.

Weber Genesis... | Answered on Jun 24, 2015

The overfill protection device in LP tanks will cause this problem if you open valve quickly. Try closing the valve on tank, unscrewing the tank grill regulator to relieve pressure from hose and then screw it back on. Open valve on tank very slowly then open the burner farthest away from tank first to light. then light the remaining burners while working your way towards the tank side. This has fixed my problem of low heat several times but that is also caused when tank is getting low so make sure you do have propane in the tank. for a 20 lb tank, and empty tank is 17.5 lbs so a full one would weigh 37.5 lbs.

Weber Genesis... | Answered on Apr 09, 2015

Your problem could be or probably is with the regulator...not enough gaspressure...

Propane, LP, or Natural Gas Regulator Problems

Weber Genesis... | Answered on Mar 11, 2015

if you can't smell it then you are not getting any I would check for spider webs .

Weber Genesis... | Answered on Feb 06, 2015

follow this steps and fix it. God bless you
Test the propane tank valve for leaks:
  1. Turn the grill control knobs on the front (and, on some models, the side) of the barbecue to the off position.
  2. Turn the propane tank valve fully counterclockwise to close it.
  3. Mix a test solution of equal parts of dishwashing liquid and water in a small container.
  4. To test for leaks, apply the test solution liberally to the connection between the regulator fitting and the tank valve using a small paint brush. Apply the test solution to the valve handle and threads, the length of the hose, and the connection between the hose and the regulator. If bubbles appear at any point, there is a gas leak.
  5. Tighten the connections and retest.
  6. If you still see bubbles at any of the tested connections, close the tank valve and replace the leaking component.
Test the hose fittings for leaks:
  1. With the tank valve open, brush the test solution on the fitting at the other end of the hose, located under the control knobs.
  2. Turn the control knob to high and test the hose and fittings leading from the control knob to the grill. Turn the right control knob to off. Repeat the process for the other control knobs.
  3. If you see any bubbles during any of these tests, close the tank valve and contact your propane dealer or your local gas utility. Do not use the barbecue until the leak is corrected

Weber Genesis... | Answered on Oct 29, 2013

If you have an electric igniter, you need to locate where on the side of the grill the battery (e.g. AA size) that generates the electricity for the igniter is located. Replace the battery, and assure the contacts are cleaned (as they may have corrosion if grill located outside). Then check where the ground of the igniter is connected to the grill. I unscrewed the screw where the ground was located, cleaned off the corrosion with a fine sandpaper, then reconnected it to a new screw on the cabinet.

Weber Genesis... | Answered on Jul 12, 2013

Hi Susan
It is not a hard job so I would say Yes you can replace the burner assy...go to walmart or your local bbq parts house...look at your burner first to get an idea of what it looks like before you go to purchase

Weber Genesis... | Answered on Apr 28, 2013

Hi Susan
Yes you can replace the burner assy...go to walmart or your local bbq parts house...look at your burner first to get an idea of what it looks like before you go to purchase

Weber Genesis... | Answered on Apr 28, 2013

May likely be low on propane or propane tank gate valve not opened far enough. Otherwise sounds like faulty regulator.

Weber Genesis... | Answered on Feb 08, 2012

I would clean the burner , clean igniter with some steel wool and check wire from it is not damaged or fallen off.

Weber Genesis... | Answered on Sep 18, 2011

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