20 Most Recent Weber Genesis Silver C Grill Questions & Answers

possible blocked jet or control unit
check for gas level and regulator operation using other burners

Weber Genesis... | Answered on Nov 22, 2017

Some grills do not have conversion kits, if your grill is labeled as dual fuel you can contact weber and get a kit for it.

Weber Genesis... | Answered on Jan 09, 2015

Turn off propane. Disconnect propane tank from barbecue. Open burner valves for about 20 seconds. Close valves. Reattach propane tank. Slowly open propane tank valve. Turn on burner and ignite

Weber Genesis... | Answered on Aug 04, 2014


Weber Genesis... | Answered on Aug 26, 2013

no spark? bad ground on igniter, igniter loose in its mounting, or to far away from metal may also be bad igniter.

Weber Genesis... | Answered on Oct 04, 2012

Hello there, there are tons of Genesis Silver grills. But usually the assembly procedures are the same. Here are 2 links to assembly instructions
Assembly 1
Assembly 2
Although the files would need to be printed out to make proper sense to you just follow the precedures as they are numbered.
To get the owners manual determine the exact model number for your unit and Download from here your unit should fall under the silver/ gold/ platinum series.
Hope this support has been helpful?
Thank you for visiting FixYa.

Weber Genesis... | Answered on Sep 11, 2011

Call Weber and see if it is under warranty if it is they will replace it for free!!

Weber Genesis... | Answered on Sep 03, 2011

Your problem could be or probably is with the regulator...not enough gaspressure...

Propane, LP, or Natural Gas Regulator Problems

Weber Genesis... | Answered on Sep 02, 2011

Yes you can replace the entire assembly.
However you can try adjusting the spark gap to see if this will resolve the issue.
Heat will often expand the spark gap thus rendering a spark impossible.
Small adjustments and be careful not to break the ceramic insulator.

Many gas grills use a static ignitor that does not require a battery.
Big red button you push that causes a snapping noise. This makes a spark and lights the gas. These can last quite a long time and inexpensive too.

Good luck!

Weber Genesis... | Answered on Aug 16, 2011

The most likely problem is that food drippings have clogged some of the pin-hole gas outlets in the burner tubes. If those are clean and open, then either your propane tank is not releasing the gas or the controls on the grill are not releasing the gas. If you look at the flame level, probably best done with the flavorizer bars removed, and they are all the same with the controls on high, then it it probably the tank valve. If the flame heights are different, the lower one(s) are the ones where the control valve(s) are not working and need to be replaced. Good luck!

Weber Genesis... | Answered on Jul 25, 2011

Hi there.
Try to replace first the valve, it probably broke down when you finally turned it from stuck up position.

Weber Genesis... | Answered on Jul 07, 2011

Under the control panel, to the right of the cooking box is a sticker with model numbers, serial numbers, BTU rating, etc. It is not easy to find or read. I used a flashlight and read the numbers out loud for someone to write them down. The first 2 letters of the serial number are the date code.

Weber Genesis... | Answered on Jun 14, 2011

I'ts the same today as it was back then. They still use porcelain enamel. Not paint. A couple of things that could ease your mind. Paint has like a kerosene smell to it. Also, drop a chunk in water for a few days, paint will not dissolve in water.

Weber Genesis... | Answered on Jun 06, 2011

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