20 Most Recent Saeco Gran Crema Espresso Machine Questions & Answers

only fill with water , use the steam wand on the side to steam milk in a caraffe or small bowl then pour coffee into milk after your done.

Their are four posible reasons for above problem as follows.
First the Vibarating pump not creating pressure, usaly if here the sound it is pressing but not always. You can loose the pipe nut after the pump to see if you have any pressure after you press the coffee button. Be carefull with the water leaking.
Second the coffee solenoid valve that is on the grouphead might be stuck from dry coffee, it can be removed and cleaned with hot water and a wire brush.
Third the coffee group shower and inside round dish might also blocked from dry coffee, remove it and clean it.
Finnaly the more difficult problem might be that boiler-thermoblock is full off scale. So you must remove and descale the thermoblock boiler and the copper pipes to them.
This problem is the more difficult to be performed however if the water you have use was very hard then this is the most posible.
Good luck,
Remeber to vote for this answer.

The discharge solenoid is not functioning properly or the tube is dirty, try backwashing the machine.

Easiest thing is to pick up a new one...check out this site for parts ServicesUnlimited.com

Yes, you just need to get the valve seat gasket or the new complete valve.

Check with Wholelattelove.com, they carry parts.

The machine needs to be primes.
Please trie and release hot water though the steam nossle.
Do like this
Open the steamer and then trie and make a cup of coffe. this will make the hot water come out thought the steamer instead of the coffe outlet.
Why you should do this is becuse the machine has it alot more easier to prime it self though the steamer then the coffe outlet.

Make sure the containers are tightly in place and check the door sensors ( the magnetic sensors may need replacing). Also, consider trying to completely power off the machine, wait a few minutes, and start it back up.

For some reason, people don't think too often about how dirty the ventilation system is, even though it is essentially the air they breathe indoors. I think it is very important to at least sometimes do Ventilation smoke test, and also contact experienced specialists who can quickly and efficiently clean the ventilation. Such services are also provided by Grease Gone.

hi you have problem in water circuit ,either block steam boiler or one of tubes in or out , also can be electric valve if there is . Any case you have to open the machine and find out regards Guy

Your machine needs dealer service. Either the brew group needs replacing or all the O-rings need replacing. The reason the grounds are wet is because water is forcing by the worn seals. These machines need dealer service every 6 to 9 months, and of course they don't tell you that when you buy them. https://www.google.com/search?q=Saeco+Vienna+Machine+watery+pucks ..

If your Saeco Vienna Deluxe espresso machine is experiencing leaks from above the door panel during coffee brewing, even after cleaning and descaling, there could be a few potential causes for this issue. Here are some steps you can take to troubleshoot and address the problem:

1. Check Brew Group Seals: The brew group is a critical part of the espresso machine. If the seals or gaskets on the brew group are worn or damaged, they could allow water to leak out during brewing. Inspect the brew group and its components for any visible signs of wear or damage. If necessary, replace the seals or gaskets.
2. Check Door Seal: The door seal or gasket that creates a seal between the door and the machine's interior could be compromised. Inspect the door seal for any visible defects, cracks, or damage. If the seal is not making proper contact, it could lead to leaks. Replace the door seal if needed.
3. Overflowing Drip Tray: Ensure that the drip tray and the drip tray float are functioning properly. If the drip tray is full or the float is stuck, it could lead to water overflowing from above the door panel. Empty the drip tray and ensure that the float moves freely.
4. Brew Unit Alignment: Make sure the brew unit is properly aligned and inserted into the machine. If it's not properly seated, it can cause water to leak during brewing. Remove the brew unit and reinsert it, ensuring that it clicks into place securely.
5. Clogged Drainage Channels: Check for any clogs or blockages in the drainage channels or tubes inside the machine. If water is not properly draining, it can result in leaks. Clean out any debris or buildup that you find.
6. Water Tank Seating: Ensure that the water tank is properly seated and securely in place. If it's not properly positioned, it can lead to water leaks.
7. Internal Hoses and Connections: Inspect the internal hoses and connections for any signs of leaks or loose connections. Tighten any fittings if necessary.
8. Professional Service: If the issue persists after checking and addressing the above potential causes, it may be best to seek the assistance of a professional technician or service center that specializes in Saeco espresso machines. They can diagnose and repair more complex issues that might be causing the leaks.

Hello! When the ground grains and filter lights on your Saeco Odea coffee machine are flashing alternatively, it usually indicates an issue with the brewing unit or the coffee grounds. Here are a few steps you can take to troubleshoot and resolve the problem:

1. Check the coffee grounds: Open the machine's front door and remove the brew group. Check the coffee grounds container to ensure it is not full or clogged. Clean out any excess coffee grounds and ensure that the container is properly inserted.
2. Clean the brew group: Thoroughly clean the brew group and its components according to the manufacturer's instructions. Pay special attention to the coffee chute, coffee funnel, and the area where the brew group attaches to the machine. Ensure there are no coffee grounds or debris obstructing the mechanisms.
3. Check the water reservoir: Ensure that the water reservoir is filled with enough water and properly inserted into the machine. Sometimes a low water level can trigger error signals.
4. Restart the machine: After cleaning and checking all the necessary components, close the front door securely and turn the machine off and then on again. This may reset the error condition.
5. Descale the machine: If the above steps do not resolve the issue, it may be necessary to descale the machine. Follow the manufacturer's instructions for descaling your specific model of Saeco Odea.

If the problem persists after performing these steps, it may be necessary to contact Saeco customer support or a qualified technician for further assistance. They will be able to provide more specific guidance based on the model and the nature of the issue you're experiencing.

If your Philips Saeco Syntia coffee machine is filling up the drip tray too quickly after a period of non-use, there are a few potential causes to consider:

1. Drip tray not properly positioned: Make sure the drip tray is correctly placed and aligned within the machine. If it's not positioned properly, it may not collect the excess water as intended.
2. Clogged or blocked brew unit or coffee grounds chute: Over time, coffee grounds and oils can accumulate and clog the brew unit or the coffee grounds chute. This can cause excessive water to bypass the proper channels and end up in the drip tray. Clean the brew unit and the coffee grounds chute according to the manufacturer's instructions to ensure proper functioning.
3. Faulty water level sensor or float: The coffee machine relies on a water level sensor or float to detect the water level and prevent overflow. If this sensor or float is malfunctioning or stuck, it may not accurately detect the water level, resulting in excessive water in the drip tray. Contact Philips customer support or a qualified technician to diagnose and fix the issue.
4. Pump or valve issues: Problems with the pump or valves in the machine can cause water to flow too quickly or improperly, leading to overflow in the drip tray. A professional inspection and repair may be required to address these internal components.

In any case, it's recommended to consult the user manual of your specific model for troubleshooting steps and guidelines provided by the manufacturer. If the issue persists, contacting Philips customer support or reaching out to a professional coffee machine repair service would be advisable to ensure proper diagnosis and resolution of the problem.