GoPro Cameras - Recent Questions, Troubleshooting & Support

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My goPro hero HD is

Find a solution, you can have a try: 1. SD Card out 2. Battery out wait 10 seconds 3. Battery in wait 1 minute (this extra time was the key to getting this sequence to work for me) 4. Power up take a photo, power down (you have about a three second window before it goes into Tel mode) 5. Wait 1 min 6. Power up (NB still no SD card) At this point camera appears to be working stays in normal mode with --- displayed because no SD card is inserted. Also interestingly plugging a video output cable into HDTV output socket makes camera go to Tel mode AND when you unplug it camera goes back to normal. However plugging the SD card sends camera into Tel mode permanently. On the plus side this 1-6 sequence was repeatable and worked every time. From this point I tried many combination's of video cables, SD cards, formatted, erased waiting....then came the USB cable! 7. Connect USB cable to computer (NB still no SD card installed) 8. Insert SD (Computer should detect card and any photos taken should be viewable) 9. "Eject" Camera from Computer USB 10. Disconnect camera from USB (should power down by itself) 11. Power up Camera, Woohoo! it works again! BTW, if you don't know how to connect GoPro to TV, you guys can check the following guide for help. Guide: How to Connect GoPro to TV
7/14/2022 2:16:02 AM • GoPro Digital... • Answered on Jul 14, 2022
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I have videoed my holiday on my Go Pro 3 hero black, I can view the video on the Go Pro rear screen but when I connect the camera to my Laptop it shows the individual videos only as sound .. no visual

thats a weird one, here is my best guess. The formatting of the card is not comparable with your computer. so if your men card is fat32 and you try to read on a mac computer for example. can you try it with another computer. Do you know if your card is ntsf formmat
5/27/2021 5:44:09 AM • GoPro Digital... • Answered on May 27, 2021
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Hello I have a GoPro 6 and I can’t get it to power up. I have tried four different batteries and I have no power! any advice would help

Follow these instructions to get the GoPro6 to power on again: Disconnect the camera from any external power source and remove SD card. Remove and reinsert battery. ... If there's still no response, attempt to reset camera by pressing and holding the Mode Button for 8-10 seconds.
12/3/2020 3:19:01 PM • GoPro Cameras • Answered on Dec 03, 2020
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I cant take the pictures off of my gopro

Just use a USB card reader attached to your computer.
9/2/2017 1:00:55 PM • GoPro HERO 2... • Answered on Sep 02, 2017
tip

GoPro Recovery- Recover Deleted GoPro Video Files

GoPro is a series of action camera for outdoor activities, including Hero camera and Karma Drone. But the files in GoPro may be lost because you delete them or format the built-in storage card by mistake. How to recover deleted GoPro files is still little known. You can try some GoPro recovery software first. To avoid things in vain, I would recommend that you use RePicvid Photo Recovery to recover deleted GoPro videos. RePicvid GoPro Recovery Software is a versatile tool to recover deleted, formatted and lost files from GoPro camera, along with memory card. Supported model: GoPro Hero 2/3/4/5, GoPro Karma Drone, GoPro Omni, etc. How to Recover Deleted GoPro Video Files with GoPro Recovery Software Step 1. Connect GoPro to Computer You can choose to connect the GoPro camera to computer with an USB cable, and make sure it displays as a separate disk on your computer. If not, just remove the microSD card and connect it to computer with a card reader.
connect-gopro-to-computer-wt4bg1dn2shk0mgepns20f0u-4-0.jpg Step 2. Scan GoPro Camera for Deleted Files
Run the GoPro recovery software and select the type of files to be restored. Then click the disk where the GoPro camera or SD card is. Next, start scanning the destination disk and find as many files as possible. You can preview the deleted videos after the scan.
scan-gopro-for-lost-files-wt4bg1dn2shk0mgepns20f0u-4-2.jpg Step 3. Recover Deleted GoPro Photo and Video Files
Select the deleted files you want to restore and click "Recover" to choose a storage folder. And the software will begin to recover the selected video files from your GoPro camera.
preview-and-recover-lost-gopro-video-files-wt4bg1dn2shk0mgepns20f0u-4-5.jpg Note:
1. Before conducting GoPro recovery, you'd better not shoot with your GoPro camera. Although many software claims to be able to recover overwritten files, it depends on the situation. 2. Download the oftware to computer before connecting GoPro to it. Prevent any active processes from writing to the disk. 3. Save the recovered GoPro files to any folder other than target disk.
on Aug 29, 2017 • GoPro Cameras
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Can not post a mp4 video shot on a go pro camera, then saved to a flash drive, on facebook.

these are the formats for facebook
  • H.264 video with AAC audio in MOV or MP4 format
  • An aspect ratio no larger than 1280px wide and divisible by 16px
  • A frame rate at, or below, 30fps
  • Stereo audio with a sample rate of 44,100hz
they have to be in these formats, any larger and they will not load.
5/24/2017 12:50:44 AM • GoPro Cameras • Answered on May 24, 2017
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My sdhc card shows a 'locked' icon when i put it into my gopro 2 recorder

SDHC cards have a slide switch along one edge. The position farthest from the metal contacts locks the card, protecting it from writes. The position nearest the contacts unlocks the card.
12/5/2016 6:03:52 AM • GoPro Go Pro... • Answered on Dec 05, 2016
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How do you turn on the wifi on GoPro 5 it is not in connectivity at the bottom

Have you tried holding the On button down for a couple seconds? It should bring up the wifi settings.
10/11/2016 6:28:09 AM • GoPro Cameras • Answered on Oct 11, 2016
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Hi all. how do I access the Sd card slot spring inside my gopro hero 4 silver,

hi, oh, the remedy is to open the cam then desolder the memory slot's casing very carefully, fix the spring in proper position, then solder the cover.
2/12/2016 6:09:53 PM • GoPro HERO4... • Answered on Feb 12, 2016
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Go pro not charging

Step 1 to troubleshoot - try a different recharging cord.
9/8/2015 1:13:53 PM • GoPro Digital... • Answered on Sep 08, 2015
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Connecting to ipad

No direct connection possible right now. Perhaps in the future? To get your video on the iPad you could use a memory card reader, or a wifi memory card. But both are not capable to stream video streams life. Perhaps Apple, can be moved to bring a connection tool, for video, but there is noting right now.
5/18/2015 10:56:39 PM • GoPro Digital... • Answered on May 18, 2015
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Why does my computer require me to format my sd card?

it may be that the card is not formatted to a file system that is read by both your camera & pc, find a format that works for both, there is Fat16 Fat32, ExFat, & NTFS the last 2 can hold larger files, but a pc should read them all, if your camera has a unique file system then it will never work on your pc.
5/9/2015 8:42:52 PM • GoPro Cameras • Answered on May 09, 2015
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The gopro wont charge either by new mac lap top or by adaptor with wall outlet

The only common thing is the cable you use to charge, the connectors on the cable and the connector on the GoPro. So check these if there is no mechanical damage or a blockage by dirt or debris.
3/8/2015 1:58:17 PM • GoPro Cameras • Answered on Mar 08, 2015
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