Philips cliams that the Norelco shavers shouldn't be opened. If you have any problem with your shaver you should visit your nearest Norelco service center. You can contact Philips support to get details for your nearest service center.
FYI, I've provided a link to download the manual for 6853XL . Hope this helps.
http://www.retrevo.com/search/v2/jsp/mytrevo/myTrevo.jsp?page=man
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