20 Most Recent Norelco Bodygroom Men's Total Body Grooming System Questions & Answers

OK, I am incredibly impatient, so I just figured out how to disassemble the bodygroom on my own. The button issue is fixed quite easily as there is no spring.

To disassemble, I simply removed the silver/gray side plates. Then put an instrument in the blue hole and torqued it a bit and the fittings popped out of place and the top released. I recommend using some sort of plastic tool so as not to mar up the casing. Then, the guts are fairly straightforward. The button is just a piece of rubber with a rubber knob on the bottom. When you push it, it simply pushes a really small button on the motor. When it gets stuck, I am guessing the rubber knob has somehow gotten stuck next to the motor button. After you take off the top cover of the motor, the button should be back to where it is supposed to be. Just put everything back together in reverse order.

That fixed mine! Good luck!

Norelco... | Answered on Mar 10, 2014

Same thing happened to me so I took the thing apart and that's all it took. The compartment that contains the battery and chip had a vacuum built up that prevented the button from being depressed. Once I opened it and released the pressure the switch worked again.

Norelco... | Answered on Jul 05, 2013

Welcome to Fixya,

According to the manual of The Philips Norelco Bodygroom BG2040, use only the cord and charging stand that was provided. Also you just have to plug the adaptor into 120V AC outlet.

If you want to know more about your Philips Norelco Bodygroom BG2040, just click here for the manual.

Hope this will help you and answered your question.

Thank you for using Fixya.

Norelco... | Answered on Dec 25, 2012

Check the shaver head for damage. Most likely, there is damage to the thin foil. If so, you will find a replacement at shaveroutlet.com. See link below


Norelco... | Answered on Jan 12, 2011

You will find replacement screen and cuter cartridge at shaveroutlet.com. see link below


Norelco... | Answered on Nov 04, 2010

Hi, Not sure if you've got the BG2020 model, but you can try the folks at electricshaver.com and see if the have a replacement in stock. Here's a link with the foil/screens for Norelco shavers shown, I believe that your's is at the bottom of the page listing.


If you want to talk with them directly, give them a call at 1-888-476-1785 and proivde them with the model number of your particular shaver and they can get you the correct parts.

Hope you find this Very Helpful and best regards!

Norelco... | Answered on Oct 23, 2009

I contacted norelco and they said I need to buy a new head every six months. Nice. They will send me one free. As I said to them, I doubt if I would sustain that buying habit.

Norelco... | Answered on Feb 18, 2009

i suggest you find a dealer

Norelco Health &... | Answered on Nov 24, 2019

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