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Posted on Jul 09, 2011
Answered by a Fixya Expert

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Everytime i boot up i get an error message stating that there was a boot failure and it loads in safe mode then it prompts me to buy some software to repair my netbook

  • Anonymous Jul 09, 2011

    It sounds like you have a virus. Can you start in "safe mode with networking"? Let me know at "add a comment"

  • Anonymous Jul 09, 2011

    You can click on my name and contact me.

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1 Answer

Anonymous

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  • Master 1,959 Answers
  • Posted on Jul 09, 2011
Anonymous
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Sounds like a combination of 2 things.

  1. Machine has contracted a virus.... On startup, the machine would never prompt you to buy anything unless it's infected with a virus or malware.
  2. Corrupted bootlog....Any boot failure is usually due to a corrupted bootlog. This can be for a variety of reasons ie improper shutdown, bad battery, or what I think is the case here is a virus or malware.
If possible, boot directly into safe mode (tapping F5 key while booting). From there you can try different options ie Last known good configuration, run memory test, system restore. If you can't run your anti-virus package in safe mode, you may need to attempt a system restore, preferably to a point just prior to where you picked up the virus.

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0helpful
1answer

Hi my pakard bell desktop keeps blue screening and i get following fault message- BCCODE 1000008e BCP1 c0000005 BCP2 B94D9C29 BCP3 BA487204 BCP4 00000000 OSVer 5_1_2600 SP 3_0 PRODUCT 256_1 can you help

So many computer face this blue screen fetal errors on windows.

This error comes usually when there is problem in software or driver compatibility issue with hardware or operating system.
Also this error comes when there is bed indexing unit in hard drive.
You can solve this errors with following 2 methods.
(1)When you power up the computer press F8 key then enter in safe mode.
Then if you are able to enter in safe mode then uninstall driver or software which you installed recently and face this error.
(2)If you are not able to enter in safe mode Then you need to fix error on hard drive.For that you need windows disk or recovery disk.
Boot your computer with that disk
For that when you power up the computer press F1 or F2 "del" key to enter in bios.
Then go to boot menu and set first boot device as your cd or dvd rom.
Then save settings and exit bios.
Insert windows disk in cd /dvd rom.
Then it boot with that disk.Then you get this message "Press any key to boot from cd.."
Then press any key.
Then follow the procedure then enter in recovery console mode then type in prompt "chkdsk /r"
Then type "y"
Then it fix error on hard drive.
Then check if again you are not able to enter in windows then boot again and this time choose "R" option for repair previous windows " then it repairs old windows then it loads again old windows.
Thanks for using FixYa.
tip

How to isolate issues between hardware and software

<p>It has been one of the dilemma of computer users is to identify what is really causing the failure in their computer. Often they think that they bought a defective product since they are getting these kind of errors in the computer. Having an error on your machine does not mean that the machine is defective or needs parts replacement. for all we know it might just need some simple troubleshooting steps to fix the issue. Here is a tip where you would be able to know if you need to bring your computer to a service shop for parts replacement or you can try to fix it at home by doing some troubleshooting steps that would help fix software failure in the computer system.<br /> <br /> On a Windows based operating system, you should always know when the issue happens. It will help much to observe your computer on how it boots up and what it does before you get to the desktop screen. Take a note on where and when exactly the error occurs.<br /> <br /><b> Power Failure:</b><br /> <br /> This is an issue where there are no lights on the power button of your computer, whether it is a portable system or a desktop computer. Obviously this is a hardware failure. surprisingly, discharging the flea power of your computer sometimes resolves these kinds of issues. Otherwise, you will definitely need to have a local technician look at your system for parts replacement.<br /> <br /><b> Note:</b> flea power is the charged power of our computer system. A computer system is made up of electronic components such as capacitors which hold electronic charges. To be able to discharge it, you should disconnect all power source from your computer and hold the power button for at least 5 seconds.<br /> <br /> <br /><b> POST Failure:</b><br /> <br /> POST is an abbreviation for Power On Self Test. as the name implies, it is the test that a system goes through to test the basic hardware components needed for a computer to boot. The components that it tests are as follows: Processor, BIOS (Motherboard), Memory, keyboard and video card. If there is a POST failure, the system would give you a black screen with lights on the front panel. Sometimes it will give you beeping sounds which would normally mean that you have a memory failure on your system. If you encounter such issue, you will need hardware technical support to guide you isolate further on what could be causing the failure.<br /> <br /><b> Boot Failure:</b><br /> <br /> Boot failure is when the computer is able to complete post. You will be able to know this if you hear a single beep on your computer. Isolating a boot failure from a post failure simply requires you to boot to the System Setup/configuration Screen (BIOS). If you are able to get to the BIOS, that means all the POST hardware component are good to go. However, booting to the BIOS differs per system. You just need to do trial and error on the following keys to tap as you turn your computer on.<br /> <br /> Del<br /> F1<br /> F2<br /> F10<br /> F9<br /> ESC<br /> <br /> To isolate an issue whether it is a software or a hardware issue, you just need to boot from the BIOS. If you are able to boot from the BIOS, chances are it is not a hardware failure and needs servicing.<br /> <br /> <p><img src="vincent_von_0.jpg" /><br /> <p><br /> If booting to the BIOS works, to further isolate the issue whether it is the advanced software, you need to boot to Safe mode. Safe mode is a troubleshooting state where only the basic applications and drivers are active. If you are having errors or boot failure, try to boot to Safe Mode. If you do not encounter the failure in Safe Mode, that means that there are advanced software being loaded in your operating system that fails. It is just a matter of knowing what that software is.<br /> <br /><b> Booting to Safe Mode:</b><br /> <br /> 1. turn computer on and tap on F8 before Windows starts.<br /> 2. You will be getting the Advanced Boot options. Use the arrow keys to get to the option for Safe Mode.<br /> <br /> <p><img src="vincent_von_0.png" /><br /> <p><br /> <p><br /><b> Safe Mode Definitions:</b><br /> <br /> Safe Mode: Just basic software are being loaded. Network drivers are not included which means no internet connection<br /> <br /> Safe Mode with Networking: Basic software and Network drivers are being loaded.<br /> <br /> note: for Vista or Windows 7, it includes wireless network drivers. This means that you can still connect to the internet with a wireless connection. In Windows XP, the wireless driver is not included even if you boot to Safe Mode with Networking<br /> <br /> Safe Mode with Command prompt: this is a troubleshooting state where you will be able to utilize DOS based commands.
on Jul 15, 2011 • Computers & Internet
0helpful
1answer

Need help please and thank you

For that you need to fix error on harddrive.
For that You can solve this errors with following 2 methods.
(1)When you power up the computer press F8 key then enter in safe mode.
Then if you are able to enter in safe mode then uninstall driver or software which you installed recently and face this error.
(2)If you are not able to enter in safe mode Then you need to fix error on hard drive.For that you need windows disk or recovery disk.
Boot your computer with that disk
For that when you power up the computer press F1 or F2 "del" key to enter in bios.
Then go to boot menu and set frist boot device as your cd or dvd rom.
Then save settings and exit bios.
Insert windows disk in cd /dvd rom.
Then it boot with that disk.Then you get this message "Press any key to boot from cd.."
Then press any key.
Then follow the procedure then enter in recovery console mode then type in prompt "chkdsk /r"
Then type "y"
Then it fix error on hard drive.
Then check if again you are not able to enter in windows then boot again and this time choose "R" option for repair previous windows " then it repairs old windows then it loads again old windows.
Let me know if you need further assistance.
Thanks for using FixYa.
0helpful
1answer

Windows xp quit loading blue screen says page-fault-in-nonpaged-area tech info ***stop:0x00000050(oxc9464269,0x00000000,0x870e208c,0x00000000)

So many computer face this blue screen fetal errors on windows.

This error comes usually when there is problem in software or driver compatibility issue with hardware or operating system.
Also this error comes when there is bed indexing unit in hard drive.
You can solve this errors with following 2 methods.
(1)When you power up the computer press F8 key then enter in safe mode.
Then if you are able to enter in safe mode then uninstall driver or software which you installed recently and face this error.
(2)If you are not able to enter in safe mode Then you need to fix error on hard drive.For that you need windows disk or recovery disk.
Boot your computer with that disk
For that when you power up the computer press F1 or F2 "del" key to enter in bios.
Then go to boot menu and set frist boot device as your cd or dvd rom.
Then save settings and exit bios.
Insert windows disk in cd /dvd rom.
Then it boot with that disk.Then you get this message "Press any key to boot from cd.."
Then press any key.
Then follow the procedure then enter in recovery console mode then type in prompt "chkdsk /r"
Then type "y"
Then it fix error on hard drive.
Then check if again you are not able to enter in windows then boot again and this time choose "R" option for repair previous windwos " then it repairs old windows then it loads again old windows.
Thanks for using FixYa.
0helpful
2answers

Computer will not boot up. I have tried to boot up in safe mode, normal, safe mode with prompt command...nothing works, just goes back to the normal start up screen and keeps doing the normal start up over...

It looks like you're encountering an endless reboot? Here's what to do to find the actual error message.

  1. Turn on the computer, and press F8 after the POST screen but before Windows attempts to start to access the advanced startup options.
  2. Select "Disable Automatic Restart On System Failure" and press Enter.
You should now get a blue screen with an error message and error codes. Please write these codes down and report back.
0helpful
2answers

Cannot start up

Do you have a copy of your OS disk:

Try This:

insert your Windows XP Setup CD, and restart your computer. 1.
When the Press any key to boot from CD message is displayed on your screen, press a key to start your computer from the Windows XP CD.
2.
Press ENTER when you see the message To setup Windows XP now, and then press ENTER displayed on the Welcome to Setup screen.
3.
Do not choose the option to press R to use the Recovery Console.
4.
In the Windows XP Licensing Agreement, press F8 to agree to the license agreement.
5.
Make sure that your current installation of Windows XP is selected in the box, and then press R to repair Windows XP.
6.
Follow the instructions on the screen to complete Setup.

0helpful
1answer

Since yesterday, cannot boot up my PB IMEDIA 1529 in XP. I get a screen message to say that Windows has been shut down to prevent damage to my computer. Trying to boot up using Safe Mode ends up with the...

Boot your system in safe mode then check, its booting or not, if boots restore it to some previous date, or change the RAM then check
please rate this solution i appreciate it
1helpful
2answers

Problem

If you can boot to safe mode, try doing a restore.

When you turn on the system, just past the POST (before windows loads), hit the F8 key to get the menu between normal boot and safe mode.

When prompted, select SAFE MODE. Don't select safe mode with command prompt, or with networking. Just SAFE MODE.

Use the arrow keys to select SAFE MODE. If you need to log in, do so and proceed to launch windows.

Windows should launch in Safe mode. If it does, proceed to click on START, ALL PROGRAMS, ACCESSORIES, SYSTEM TOOLS, SYSTEM RESTORE.
a670f00.jpg
Select RESTORE MY COMPUTER TO AN EARLIER TIME. Click on NEXT. If you can, select a BOLD date preferably before your issue. Click NEXT. System will load some files, reboot and reload.

If you can't get to safe mode, there may be other problems holding your system up. Did you load anything prior to the messages?


0helpful
1answer

Windows XP fails to load and Computer will not start up.

Boot from startup floppy disks or CD-ROM, choose repair option during setup, and run Recovery Console. When you are logged on, you can run FIXMBR command to fix master boot record. This should solve your problem.
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