Step 1:
a. Press Windows key, type Control Panel, click Programs, and then click Turn Windows features on or off.If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
b. Browse to the Media Features and uncheck the mark in front of Windows Media Player.
c. Restart the computer.
Step 2: Re-enable the Windows Media Player.
a. Press Windows key, type Control Panel, click Programs, and then click Turn Windows features on or off.If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
b. Browse to the Media Features and place a check mark in front of Windows Media Player.
c. Restart the Computer and check with the issue.
Or you can try other free video player programs.You could try Leawo Blu-ray Player, which could support a lot of formats including AVI and it's a region-free and 4K player.
You media player does not recognize the the vedio you are playing.try downloading gomplayer.its free. most of video gomplayer can play.
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