SOURCE: Janome Memory Craft 9500 Troubleshooting
The solution that I found last night was the thread tension. I have never touched the dial, only had it set on 'auto." When I started playing with it, I realized the top thread should be really easy to pull through the machine and it wasn't. I started turning the dial (to 3 or 4) and the thread slid through the machine perfectly. No more birds nest! I really thought it was bobbin initially because of the horrible sound it was making.
SOURCE: Bobbin problems
Are you using a size "A" (Class 15) bobbin? If you are using pre-wounds and they are not this size... they will jump around alot. The size of an "L" is very similar, but they are not as tall (height off the table when laying flat on the round side... like when sitting in the bobbin case.) There are tricks to using the thinner bobbins... See if you have a "taller" size "A"/Class 15 and if that corrects the trouble. [email protected]
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