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why don't u try online
some websites deal in it real time.. along with solutions to problems how to repair fix service nd all
let me know if u need help
Hello, 1. Check inside of printer for pieces of paper (papaer jams)!
2. Replace toner cartridge, maybe your printer doesn't recognized electronic chip on your new cartridge!
Good luck!
# Hold the cartridge upside down, with the
bar-code label facing you and take a damp paper towel. # Use the towel to wipe the printhead of the
cartridge on the bottom (where the ink comes out). Wipe the printhead
horizontally in one direction only (left to right). # Continue doing this until it looks clean. # Then dab the cartridge on the towel to make sure
the ink is flowing. # Next, look inside the printer and locate the
carrier that holds ink cartridges. Caution: Make sure the cartridges are not
installed at this point.
1. Look for a shiny piece of metal underneath the
contacts at the back of the carrier. 2. Take a damp cotton swab (use water only!) and
wipe along the bottom of the shiny metal piece. Note: You may need more than
one swab.
# Reinstall the cartridges, making sure you snap
them correctly into the printer.
The counter needs to be reset most likely. I can\t locate a reset code & steps for you. Try calling samsung and ask about the toner reset you replaced the cartridge and its still showing the count from the old cartridge.
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