Comment by pilon82, posted on Aug 22, 2008 My ipod is making me more sad..The sad face on the screen still appears..When I try connecting the ipod into i tunes , it won't work at all. it keeps saying to visit www.apple/support/ipod.com when i go to the site, there is nothing there to help me. I even spoke to a tech, but aparently he doesn't know much, all he said that my ipod hard drive is fryed..I really don't know what to do..
Really bad!!!!!!!!!!!!!!!!!!!!Broken now...
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Put the ipod into disk mode and reset. Hold menu and select button to restart, once it restarts, quickly press and hold the play/pause button and select. It should get you into disk mode, connect to computer then do a factory reset. If this doesn't solve your problem, send it in for repair 'cause you have one fried ipod.
sad face appears, and i was reading this info telling me to press and hold menu and select until the apple appeared in the center screen, then press and hold play/pause and menu and hold and it went to disc mode and then didn't know where to go from their and then for about a minute it turned back to the sad face screen
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