Have you tried another USB port.Try not using a USB hub and plug it into a different port on your PC. Also try temporarily disabling your virus and anti-spyware program. My virus program Antivir always blocks my WD software. There may have been an update that now blocks it. Check all your cables and plugs on the WD drive and if still not working try starting your pc in safe mode and see if the WD drive is recognized. Hope this was some help, Thanks for using FixYa
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