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Questions & Answers
USB WD 120gb external Hard Drive the My Computer Icon is missing
The "my computer" icon has nothing to do with the WDD hard drive. You do not say what the "other detail" is. Google on how to perform a System File Check and run that . If it repairs the system files then good, if not then run a chkdsk /R". That should resolve all issues. If you have further problems then tell us what operating system you are using and try and be more specific in what the problem/s are.
on Sep 09, 2018
My PC is not recognizing my WD Passport 120GB USB external drive.
I had the same issue. Its not a power issue because it shows up in device manager. Heres what I did.
Right-click on my computer and click Manage>Disk Management
Your drive should show up there. Right-click on it. If explore is not grayed out, assign a drive letter to it and you should then be bale to see it in my computer.
In my case explore was grayed out. I had to click on the option to format the drive. After re-formatting the passport explore was available. I then assigned a drive letter to it and I have access again.
I guess somehow using it on multiple computers srcewed up the file-system on it. I was using it between windows and linux.
This fixed my problem.
on Jun 01, 2018
My passport 5oo Gig freezes my computer
Yes there is. Please note that removing the drive from your external will likely void any warranty you may have with the manufacturer.
If ok with that, remove the drive from the enclosure very carefully. Then connect the internal drive directly to a SATA connector, do not use USB and see if able to access drive. If so, backup data right away.
If this model is only USB connector, or if still not accessible when connected to SATA, then you will need a reputable data recovery service provider.
on May 10, 2018
In hurry, I unplugged my WD Passport
Plug in the drive and, on the status bar next to the data and time there will be an USB icon Click on "Safety remove hardware and eject media". Once its says its safe to remove media, unplug the hardware and plug it in again after a few minutes and it should start working again. If it still does not work you need to delete your USB driver from system setting and reinstall the driver.
on Feb 12, 2018
How to recover my files
First thing first
- STOP using your WD drive immediately! If you
continue using the disk drive, you significantly increase the risk that
the files you want to recover will be lost forever due to overwritten.
Every new file or action will take up more "free space" and reduce your
chances of retrieving your deleted files from WD. The next step
- get a good HDD data recovery software to retrieve the data as most as possible.
Learn more how to get the job done from: http://www.western-digital-data-recovery.com/
on Jun 22, 2015
Recover SYNC Data
Ok,Download software for recover your data from Memory Card, Phone, HDD or any other Storage Device ----
Download from the following link ------
Note- this software is works only with windows operating system so, connect your Memory Card, Phone, HDD or any other Storage Device to computer to recover data.
For any other help contact me.
on Mar 03, 2015
Cannot copy large files onto my WD passport
Your drive is probably in FAT32 format. FAT32 has a 4GB file limit that is why your 5GB movie isn't saving. You will have to format the drive in Mac OS file format (HFS) using Disk Utility.
Unfortunately once its in Mac format the drive will not be recognized by windows PCs. What I do is have a program called macdrive installed on my windows computers so that they can access mac format hard drives.
i hope this helps!
on Nov 24, 2014
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