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Perhaps you could download the necessary software from the HP support site: (choose your operating system and I recommend downloading the full-featured software)
You need the full-featured printer software to enable the scanning features on your OfficeJet. You may download the software from HP: (choose your operating system)
If you do not have the disk you can use the links below to download the driver (copy and paste):
Setup and install HP Officejet 6310 All-in-One Printer:
http://www.google.com/url?sa=t&source=web&ct=res&cd=1&url=http%3A%2F%2Fh10025.www1.hp.com%2Fewfrf%2Fwc%2FsetupCategory%3Flc%3Den%26cc%3Dus%26product%3D1119598%26dlc%3Den&ei=g7UwSqeOBYalsAbMmuHiBA&rct=j&q=HP+Officejet+6310+download+drr&usg=AFQjCNH2VkIqJB5qSW9stPAp_2jxjbzIMQ
Select your operating system HP Officejet 6310 All-in-One Printer:
http://www.google.com/url?sa=t&source=web&ct=res&cd=2&url=http%3A%2F%2Fh10025.www1.hp.com%2Fewfrf%2Fwc%2FsoftwareCategory%3Fproduct%3D1119598%26lc%3Den%26cc%3Dus%26dlc%3Den&ei=g7UwSqeOBYalsAbMmuHiBA&rct=j&q=HP+Officejet+6310+download+drr&usg=AFQjCNFZYok6QLKOBao-JeCxcfscUuxklg
Or try:
http://www.google.com/webhp#hl=en&q=HP+Officejet+6310+download+drr&aq=f&oq=&aqi=&fp=9ZixuGkm6ts
Go onto www.hp.com choose the download option and then type into the box, Officejet 6310. Choose the option for your operating software i.e. XP, Windows 2000 etc, and download the software onto your pc.
You can download the installation software for your OfficeJet 6310 from HP's site. Click on the link below and then select the operating system you are running:
Did you install the software that came with your machine? This is required as the scanner gtets separate software to operate. It should all be on the disc. If you do not have the disc, go out to hp.com support and go to downloads, locate your machine and download what you need.
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