Hp officejet 6310 scanner not working needssoftware

you find a free driver on www.hp.com

hi

have you installed the driver as well as ALL the application software for the 6310 ?
the scanner application should be on the CD that the printer came with

Here is the link for HP ftp server where you can download complete solution software and drivers for that product:

ftp://ftp.hp.com/pub/softlib/software11/COL30951/mp-76831-1/AIO_CDB_Net_Full_Win_WW_130_141.exe

Please visit- http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=us&product=1119598 and download the full feature drivers and save it on your computer.

2. Uninstall the existing driver from program and features under control panel.

* To search for progam and features, Click on start or the windows vista logo on left bottom, click on control panel, clck on program and features and then unistall the printer driver.

3. Power off the printer and unplug it from computer.

4. Install the printer from the saved drivers and plug it when asked.

Restart computer once the installation is compete and hope the scan would work after this.

Check the printer setup configuration on the printer application. The scanner might not be set up properly.

visit the following link to obtain the manual for your All-in-One. Hope this helps!

http://www.retrevo.com/support/HP-6310-Multifunction-Printers-manual/id/260dj484/t/2/

Here is a link to the user manual for your 6310. Download it free from HP. The steps to scan pictures start on page 86. Good luck!
http://h10032.www1.hp.com/ctg/Manual/c00633922.pdf

You need to install the software and driver for the version of windows that is on the new computer. 
Link to you model printer/scanner below:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=1119598〈=en&

The solution to this problem is to have a Class-Action-Lawsuit against HP.

The idea that HP can sell ten's of thousands of these kind of defective products that just to end up in a Land-Fill is not only immoral but also ILLEGAL.

Any Lawyers in the group?

Did you install the software that came with your machine? This is required as the scanner gtets separate software to operate. It should all be on the disc. If you do not have the disc, go out to hp.com support and go to downloads, locate your machine and download what you need.