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Posted on Oct 15, 2017
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Just bought a new M305 cordless mouse. It worked for about 30 seconds at a time and now does not work. What could be the problem. My old one -- same make did the same thing. That is why I bought a new one;. Thought the old one was finished so i bought a new one and it is doing the same thing my old one was doing. What could be the problem.

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Joseph Wright

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  • Logitech Master 1,729 Answers
  • Posted on Oct 15, 2017
Joseph Wright
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Are there other wireless devices nearby that could be interfering with the signal? Is there a button on the USB dongle and the mouse that can be pressed so the two receivers can locate each other?

5 Related Answers

Anonymous

  • 63 Answers
  • Posted on Jul 07, 2008

SOURCE: Logitech V320 cordless mouse sleeps a while

get on to their tech support, they are generally exellent and should offer a replacement if they cannot help on the phone

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Anonymous

  • 433 Answers
  • Posted on May 14, 2009

SOURCE: wireless mouse not working

This is sort of general but it just may help.
Make sure your batteries are in correctly.
Make sure the transmitter dongle is in the USB.
Look on the transmitter and the mouse and keyboard
itself (bottom) for a little tiny button that says connect
or reconnect. Move the mouse about six inches away from
the transmitter and press both the transmitter and the mouse.
That should reestablish the signal twixt the two.(or three KB)

Anonymous

  • 366 Answers
  • Posted on Dec 03, 2009

SOURCE: cordless keyboard not working.

there is a button under neath the recerver and the keyboard, hold the button under the recever and then hold the button under the keyboard
wait for a few secounds each time u hold this button then release and it should find it self then

Alun Cox

  • 2679 Answers
  • Posted on Dec 29, 2009

SOURCE: M305 Logitech Wireless mouse with nano stopped working on Laptop

This is a difficult one to answer so lets go through it.
You have a M305 thatrefuses to work and your OS says is returning an error.
You've quite rightly checked the Logitech site and found out that it appears to be a common fault as many people are reporting the same issue.
Logitech have not resolved the issue.

All the above are valid reason for retun to the vendor for replacement/refund.

However you WANT to replace a M305 (a model with know issues) with ANOTHER M305 which will have the same issues as Logitech have not resolved the problem.

I will have to think long and hard before giving a definative reply.

Anonymous

  • 2178 Answers
  • Posted on Jan 22, 2011

SOURCE: My logitech M305 cordless mouse has recently

Have you checked or replaced the battery?

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1helpful
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I have a Dell laptop , 64 byte ,with a windows 7 home premium system. I bought a logitech M305 wireless mouse about a year ago and love it. Problem is with some games I play ( very simple ones- not a gear...

These things don't last forever. :(
I would suggest resetting the mouse by taking out the batteries, with the batteries out click the left and right mouse button for 10-15 seconds. Put the batteries back in. Also try a different USB port and run the Connection Utility.

personally i think optical mice, or ones with the red light underneath, are a waste of space. i bought a laser mouse and i have never had an issue with it being jerky or un responsive, in fact i experience the opposite. it's too sensitive, awesome for gaming and it works on ANY surface including glass!
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My mom spilled coke at my logitech m305 mouse and now the wheel does not work for some reason, is there any way to solve this without having to send it in for service?

If the wheel got stuck you'll have to open the mous and clean the wheel, but there is a chance that the electronics got damaged, then you'll have to buy a new mouse.
0helpful
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Have old logitech cordless mouse that I am now using and want to install new M305 mouse. How do I do that.

Hello,

In order to install the mouse you will need to plug it into the computer and install updated device drivers. You can find the drivers for your mouse at the link below, be sure to select your operating system.

Click Here for Drivers

Regards,
G33k
0helpful
1answer

Why will wireless mouse M305 work on my old computer but not on newer computer? The batteries are fine but it won't work even though we tried in several usb locations but still nothing.

Maybe it needs to be installed on your new computer?
Find the installation software, drivers, etc. at this link:
http://www.logitech.com/en-hk/notebook-products/mice/devices/5484
0helpful
1answer

M305 Logitech Wireless mouse with nano stopped working on Laptop

This is a difficult one to answer so lets go through it.
You have a M305 thatrefuses to work and your OS says is returning an error.
You've quite rightly checked the Logitech site and found out that it appears to be a common fault as many people are reporting the same issue.
Logitech have not resolved the issue.

All the above are valid reason for retun to the vendor for replacement/refund.

However you WANT to replace a M305 (a model with know issues) with ANOTHER M305 which will have the same issues as Logitech have not resolved the problem.

I will have to think long and hard before giving a definative reply.
3helpful
1answer

Hi, I purchased a Logitech Wireless Mouse M305 to use with my new laptop Asus X85Sseries which was running Vista Home Premium...computer crashed after message saying Bug Error with USB device which was the...

Logitech has excellent mice. Thats a nice one to. Go to logitech.com support choose the m305 model. You'll get that right away as its one of there newer models. After support download the setpoint software for windows 7. If that all works fine which it should look around the web for whats called uber software for logitech mice. Has added features and better funtionality. Its the talk of the mice world.
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