Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive Logo

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Posted on Apr 07, 2011

My hard drive ( Western Digital My Book Essential Edition (WD5000c032-002) 500 GB Hard Drive ) is fallen and now it is broken. My computer doesn't recognize it anymore. I have important things on it and i need to recover these things. Is it repairable?

  • Daniel Wakefield
    Daniel Wakefield Apr 07, 2011

    Is it still under warranty?

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1 Answer

TechRx Inc http://techrxgb.com

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  • Contributor 331 Answers
  • Posted on May 14, 2011
TechRx Inc http://techrxgb.com
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Joined: Jul 17, 2010
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If you dropped the drive, you can send it to http://techrxgb.com and they can try to "un stick" the damage on the drive. It certainly will cost you a few dollars, but it's possible your data is okay.

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My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive: The My Book keeps clicking but will not get read b...

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OK, at the link below you will be directed to a tip i wrote on this exact error.

Click HERE.

Feel free to let me know if you have any further questions.

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My Western Digital My Book Essential Edition 500 GB hard drive was working fine, until the power cord was removed accidentally. Now I can't get any computer to recognize the drive when I plug it in the USB...

Is the power light on, if not replace the power supply.
I f you have light then your hard drive is shot or the circuit inside the box is fried.
If it is out of warranty and you have another Western Digital Sata drive handy you can swap it with the one inside to see if the drive is bad.
Good luck.
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Power cord replacement needed

Is the product still under warranty? You can try http://support.wdc.com/warranty/index_end.asp?lang=en which is the Western Digital Warranty Support pages.
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send it back....

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try to right click on "My Computer"->Manage-> Disk Mng.
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