Try the update by connecting to your modem
Um, thanks, but I already tried that ("I updated the software, but that didn't help").
Mine recently stopped playing all DVDs as well. When it first started saying "No Disc" while trying to play a DVD, it would eventually work after 20 or so times of ejecting and closing. Now it won't play DVDs at all. Today it also started to take quite a while longer to even load BluRay discs. Not looking good...
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