Question about LG 37LP1D 37 in. LCD Television
Redrover 11-13-2007, 01:03 PM Well I stumbled onto the solution to my problem, finally, but no thanks to any of the tech at my cable
Posted on Feb 21, 2009
I have spoken to LG tech support on this issue, and couldn't believe what they told me.
It would appear that the captioning option only works through their tuner, accessed only though the co-ax connection. In other words, if you're connected by component or HDMI cables then this option will disappear. They also told me that I can't run HD or component cables in parallel with the co-ax cable, as the HDMI is designed to supercede everything else when plugged in. I was informed that captioning should still work through my satellite/cable box or through my VCR. My cable box works with captioning on some shows but not others, even where captioning is supposed to be available, and it doesn't work on 90% of my movies through my DVD player, even where captions are available..
Posted on Dec 27, 2007
I was having disabled Closed caption problem On my 55' LG LCD HD tv.
I went to menu on my Cable/DVR Box. Select preferences and then turn CC on.
Posted on Apr 23, 2011
Assuming you have done the following:
Press the MENU button and then use arrow-up / arrow-down button to select the
Press the arrow-forward button and then use arrow-up / arrow-down button to select Caption/Text.
Press the arrow-forward button and then use arrow-up / arrow-down button to select caption: CC1,
CC2, CC3, CC4, Text1, Text2, Text3, or Text4.
The term for the words that scroll across the bottom of the TV screen;
usually the audio portion of the program provided for the hearing
The term for the words that appear in a large black frame and almost
cover the entire screen; usually messages provided by the broadcaster.
Press EXIT button to return to TV viewing or press MENU button to
return to the previous menu.
Then what is "greyed-out"? Do the arrow keys allow you into the test area when you press the arrow-forward?
Posted on Nov 13, 2007
You need to have digital based cable to enable the option section. Then you can adjust varies of font styles, font colors, etc.
The problem I experienced so many cable companies were not interesting to support closed captioning. Secondly, TV manfacturers are doing to get rid of closed captioning features. I.E. HDMI and Component connections were incompatible with CC therefore CC users stuck with primitive technology by use either 75-ohm or composite (RGB) with reduce resolution as much as like standard TV.
FCC knows about it and they still continue nothing to make a tough action against manfacturers and cable companies. They just slap the hands.
It may good time to have nationwide protest and do not buy any new generation of TV then manfacturers will react this and put more compatible with higher resolution with CC features.
Posted on May 05, 2010
We have DISH so when we switched to the HD version of the DISH DVR we found a CLOSED CAPTION option available there and are using it now. Love the picture on the LG Plasma, but providing a HDMI connection WITHOUT CLOSED CAPTION is beyond stupid. Hope this work around helps.
Posted on Feb 04, 2008
Yes, you can get some closed caption through your cable box with a LG 42" as stated here. What you can't always get is cc on some dvd's due to the gray-out of the cc function through the tv. It's grayed out due to the hdmi cable on this particular brand and model. My vizio tv works fine, through the tv and through the cable box. So, don't buy LG tv's. Too late for me unfortunately. .....
Posted on Oct 11, 2011
I have Verizon for my cable provider and I own a LG 32" tv. On your TV remote prress the MENU BUTTON then go to the SETTINGS button, then go to Accessability then Closed Captions. Press Okay then choose CC1 and then you are good to go. To remove it follow the same steps and then choose off and hit okay. I hope that helps
Posted on Jun 25, 2009
Just got off the phone with telus. Problem fixed now. CC does not use the TV's CC. So we did a <OPTIONS> <CC> "ON" then <MENU> <SETTINGS> <TELEVISION> <CLOSED CAPTIONS> ON, Closed Caption 1 for Digital , Closed caption 1 for Standard
& all works fine now. My Closed captioning standard was set at 2. Also he mentioned that some of the APPS like TED TV will turn CC off but not back on.
Hope this helps.
Posted on Apr 30, 2014
None of these solutions are optimal. The captions generated on my Comcast HD settop box are of poor quality. Often, entire lines of text are not displayed.
Also, captions are just not displayed on several of the on Demand programs because the HD set top box can't seem to decode them.
I've complained to the FCC about these issues and would suggest that others do the same to get more vsibility and action on these issues. The link is https://esupport.fcc.gov/sform2000/formC!input.action?form_page=2000C
Posted on May 01, 2010
I have LG TV, Roku stick, Sling, Amazon Prime.
when in Sling, I can not change the CC settings. However, if I pull up a movie in Amazon Prime, I CAN change it with just my ROKU stick.
If I'm in Sling without captions, and I want to turn on captions, I go into Prime, pull up a movie, turn on my captions. Then go back to Sling.
Crazy to have to do that.
but it works
Posted on Dec 09, 2021
Call the support center
Posted on Sep 03, 2015
LG customer service informed me I had to have cable for the closed captioning to work. 1) Cable is not offered where I live 2) It is not economically feasible for me to purchase television. 3) I live too far away from a metro area to receive a signal from an antenna, even if I had one. This is ridiculous. Some DVD CC's can only be accessed by the TV. I complained to the FCC. I hope more people will do the same. However, I suspect DVDs will not be covered. Though my Sony DVD player has the CC option and it works. Mmm?!
Posted on May 06, 2011
I have the LGHD TV 32" and the Closed Caption options are grayed out. My COX CABLE menu allows me to set captions ON for TV and OLDER DVD's. But NOT the latest generation DVD's. It seems the trouble is something that can only be brought before the FCC who can force these companies to STOP eliminating CC options for those of us who would like to READ the words that 75% of the MUMBING actors say out there. It's absurd this has become a political issue for the greedy once again. FIX IT!
Posted on Aug 22, 2010
I've had the same problem watching programs on Time Warner Cable at friends' house (one has a Samsung, the other a LG). Had more time to play around with the LG, and figured out the solution that xberrios suggested.
What premtech suggests works on old Sony CRT TVs, like the one that my dad has. This is why I prefer Sonys over Panasonics, Samsungs and LGs. I'm stubborn that way, but I gotta have my CC! (Except live shows, e.g., sporting events, news and award shows.)
Posted on Jun 05, 2010
I don't have an LG set but began to wonder if other TVs have similar problems. The Vizio forums had same questions, but there was a link to an article from CED Magazine that explained the problem as both, a limitation of the HDMI interface and the And the inability of the Set Top Box, (provided by some Cable or Sat. providers) to decode the signal. The article gets pretty techno heavy at first but scroll down about half way and he explains the HDMI question quite well. The link to the article is:
Posted on May 25, 2008
I cant select my "screen" option. it is greyed out also any one have a suggestion
Posted on Mar 25, 2008
I have this LG 42" TV and using Telus TV.
I had the same issue that the CC was grayed out from the LG TV's menu. The issue was resolved by the following steps:
1) Go to Telus TV setting;
2) Enable Closed Caption there
Posted on Jan 08, 2010
SOURCE: above pretty much says it.
If the closed caption is shaded out in the menu, this usually means closed caption is not an option. Closed caption can not be turned on if the TV is on component, RGB, DVI, Or HDMI inputs. The closed caption will need to be turned on by using the set-top box or other device that is connected to TV inputs. or if the tv is connected directly to the cable line or anteanna
Posted on Dec 03, 2010
Testimonial: "Thankx a lot. I contacted my cable company and they turned on the CC for me."
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