Model 6970 will not start have checked all hoses tried to locate reset button by sticker on back of machine; where is it?

Try pushing the reset button located at the bottom on the back of the machine. If the reset button has tripped it usually indicates a clog or restriction somewhere caused the motor to overheat.

check the reset switch on the back of the machine toward the bottom. Maybe next to a silver sticker.

If you need any help contact me.

Tim
TheVacCenter.com

If your machine has no power or interrupted power, please check the following:

- Make sure the power cord is plugged into a functioning outlet to check for power.
- The handle may not be installed properly, causing a loss in the power connection. Remove the handle completely. Slide the handle back into place on the lower section of handle and tighten the screw.
- With the machine turned off and unplugged, check the pre-motor filter and the Airetight™ HEPA filter for debris. Reduced air flow from dirty filters or clogs will put greater stress on the motor, increasing the possibility for overheating. The pre-motor filter is located underneath the canister of the vacuum in the pull out tray labeled "filter". This may be hand washed in cold water with mild detergent. Reinstall this filter when it is completely dry. The Airetight™ HEPA filter cartridge needs to be replaced and cannot be washed. This is located on the side of the machine inside the filter grill.

CLEARING CLOGS

NOTE: Ensure the machine is turned off and is unplugged before checking the following.

DIRT CUP AREA
- Empty the dirt cup. Remove the lower portion of the cup and clean the screen and check the center tubes for dirt accumulation.
- Check the dirt inlet. This is the opening located behind the canister and is only visible once the canister is taken off the machine.

UPPER HOSE
- Detach the hose from the machine by twisting the hose collar counterclockwise. Push a broomstick into the hose to push any obstruction to the end of the hose where it can be removed.
- Check the clear diverter area at the back of the machine. When the hose wand is removed from the base, the diverter should be in the up position. If a clog is visible near the diverter, remove the divertor cover by removing 7 screws and clear the obstruction.
NOTE: Be careful not to dislodge the gasket.

LOWER HOSE
- Recline the machine back and roll it over so the backside is facing up. Remove the bottom 4 screws from the diverter cover to loosen, and straighten the foot hose. Look through the hose for obstructions. Push a broomstick through the lower hose to unclog this. (Any obstruction should exit through the suction path at the brush roller).

NOTE: The Healthy Home Vacuum is equipped with a Thermal Protector feature to prevent the motor from overheating. If the motor becomes too warm, the thermal Protectors will activate and the machine will shut off automatically. If the Thermal Protectors activate, please do the following:

- Turn off and unplug the vacuum. Thermal Protectors will reset automatically in approximately 30 minutes.
- Clear any clogs.

hi,

Just to get to the belt, you will have to remove 2 or 3 screws. All of which are located in the top cover. one on the left and right of the machine as your looking at it. The third screw if it is there, will be between the body and the hose near the back of the machine.

once you have the top cover off, you will see everything below, including the sticker on how to change the belt. It will be a black and yellow sticker. One tip tho, when you do get the brush roller out, take the ends off and clean off any hair/etc that you may find there.

Good luck.

Is it only the power head that's not working, or the central vacuum itself? Disconnect wands from hose, turn on, and hold hand over hose end to check for suction. If none, go through first set of steps below.

If the vacuum:
1. Press reset button on vacuum.
2. Check circuit breaker at the circuit box to make sure it's ON.
3. Make sure the unit is plugged in completely.
4. Use a voltage tester to check for power at the outlet.
5. Check filter. If dirty rinse it with warm water, and allow to dry thoroughly. I strongly suggest having a second filter for use during drying, then just trade off using them.

If the vacuum still doesn't turn on, consider the following:]
Broken or worn out power switch in hose handle...Switch needs replaced.
Broken wire in hose...Replace hose.
Bad connection...Needs taken to an authorized Aerus service center for check and repair.

If the power nozzle (suction at end of hose, but power nozzle doesn't work:
1. Ensure the brush has been thoroughly cleaned of any hair, string, and other items that may have wrapped around it.
2. Power nozzle motor runs, but brush doesn't turn when vacuum is on...belt needs replaced.
3. Power nozzle motor does not run...All wiring, connections, and motor need to be checked.

If you can't determine the problem with the above helps, the entire machine, including hose, wands, and power nozzle, needs to be taken to an authorized Aerus service center for complete check.
If you don't know the location of the nearest Aerus Electrolux store, go to below site, type in zip code, and click on "view dealer list". They may also be able to send someone to pick it up.

http://www.aerushome.com/storelocator/

The reset button on the "sweeper" is only to start the "sweeper" motor after it has shut off due to the brush getting jammed. It doesn't effect the vacuum operation.

It could be electrical on the inside of the vaccum or your belt is the wrong size therefore making it over heat. Hope this helps?!



Please rate and comment - Thank You

- Make sure the power cord is plugged into a functioning outlet to check for power.
- The handle may not be installed properly, causing a loss in the power connection. Remove the handle completely. Slide the handle back into place on the lower section of handle and tighten the screw.
- With the machine turned off and unplugged, check the pre-motor filter and the Airetight™ HEPA filter for debris. Reduced air flow from dirty filters or clogs will put greater stress on the motor, increasing the possibility for overheating. The pre-motor filter is located underneath the canister of the vacuum in the pull out tray labeled "filter". This may be hand washed in cold water with mild detergent. Reinstall this filter when it is completely dry. The Airetight™ HEPA filter cartridge needs to be replaced and cannot be washed. This is located on the side of the machine inside the filter grill.

CLEARING CLOGS

NOTE: Ensure the machine is turned off and is unplugged before checking the following.

DIRT CUP AREA
- Empty the dirt cup. Remove the lower portion of the cup and clean the screen and check the center tubes for dirt accumulation.
- Check the dirt inlet. This is the opening located behind the canister and is only visible once the canister is taken off the machine.

UPPER HOSE
- Detach the hose from the machine by twisting the hose collar counterclockwise. Push a broomstick into the hose to push any obstruction to the end of the hose where it can be removed.
- Check the clear diverter area at the back of the machine. When the hose wand is removed from the base, the diverter should be in the up position. If a clog is visible near the diverter, remove the divertor cover by removing 7 screws and clear the obstruction.
NOTE: Be careful not to dislodge the gasket.

LOWER HOSE
- Recline the machine back and roll it over so the backside is facing up. Remove the bottom 4 screws from the diverter cover to loosen, and straighten the foot hose. Look through the hose for obstructions. Push a broomstick through the lower hose to unclog this. (Any obstruction should exit through the suction path at the brush roller).

NOTE: The Healthy Home Vacuum is equipped with a Thermal Protector feature to prevent the motor from overheating. If the motor becomes too warm, the thermal Protectors will activate and the machine will shut off automatically. If the Thermal Protectors activate, please do the following:

- Turn off and unplug the vacuum. Thermal Protectors will reset automatically in approximately 30 minutes.
- Clear any clogs.

If you continue to experience no power, please take your machine to a local BISSELL Authorized Service Center. BISSELL supports your machine with a five year warranty.

To locate your nearest BISSELL Authorized Service Center, please go to www.bissell.com. Click on the Customer Support tab near the top of the homepage and enter your zip code in the Service Center locator box to perform your search.

Hi There,

The model number will either be located on the bottom or the back of the machine on a sticker that also contains the serial number. All vacuums have to have this sticker, and serial number information on the machine somewhere. On uprights it's usually on the back of the machine towards the bottom, or on the very bottom of the floor nozzle part. On canister vacuums the model number will either be found on the bottom of the canister, or on the bottom of the power nozzle.

Hope this helped!

Chris

The thermal switch should reset itself after it has cooled. If it still won't restart after a while longer, put a a new bag in the machine and turn the machine off and back on. The only other things that should keep it from running other than the thermal overload, is the bag being full or the bag not being present. Either of these faults would need to be corrected and then the machine switched off and back on to clear them. I hope this helps. Good Luck!!

Hi.

Check & replace any filters that are fitted to machine.
Replace bag with new,
Clear hose of any foriegn items & check floor tool for blockages.

http://dysonmanuals.llc.nu/

Chris..